Houseperson

**Company Description** Join us at Accor, **where** life pulses **with** passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

You are at the heart of the hotel As Houseperson, you will take ownership of Public areas, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

To carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guests expectations in regard to the cleanliness of the non room areas and standards for back of house areas.

Available for 8am and 5pm start times. Availability on weekends.

**What you will be doing**:

- Clean all back of house areas with the exception of the kitchen and stores.
- Cleaning of public areas including the lobby, restaurant and conference spaces.
- Clean and maintain locker rooms, staff and public washrooms / toilets.
- Carry out programmed / regular cleaning duties as allocated.
- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
- Ensure all department equipment is maintained to a high standard.
- Assist with regular equipment stocktaking.
- Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions.
- Assist the Housekeeping team through the delivery of all hotel linen, chemicals, laundry, deliveries and heavy/lifting work.

**Qualifications**
- Warm and caring personality; previous housekeeping or cleaning experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management

**Additional Information**
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

Our commitment to Diversity & Inclusion:

- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.