Caregiver Coach

**We are a leading global brand**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**About this Opportunity**

Are you passionate about making a meaningful impact on the lives of others? Our Melbourne Outer East office is looking for a dynamic and compassionate individual to join us as a **CAREGiver Coach**. This is an exciting opportunity to be at the forefront of our mission to change the face of ageing by empowering and supporting our dedicated team of CAREGivers.

In this role, you’ll provide essential guidance, mentorship, and leadership to help CAREGivers thrive in their roles. By offering personalized coaching, addressing concerns, and providing practical solutions, you'll ensure that each CAREGiver is equipped to deliver exceptional care and support to our clients. Your contributions will directly influence the quality of care provided, fostering a culture of compassion, respect, and excellence.

**Why Join Us?**
- Full-time, permanent position with one of Australia's leading aged care providers
- Birthday Day Off after 12 months
- Working in a close-knit, passionate team with a shared passion for the work we do.
- Monthly Massages
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- Annual Appreciation Day

**Key Responsibilities**:

- Provide guidance and support to CAREGivers to assist them in providing quality care.
- Provide a supportive environment for caregivers to share their experiences, concerns, and emotions, and offer advice and encouragement.
- Track the progress of CAREGivers, providing feedback and adjustments to ensure quality of care.
- Provide administrative support to the wider office by maintaining records in systems and ensuring documentation is up to date
- Conducting on site Meet and Greets with potential new CAREGivers

**About you**:

- Must have 2+ years experience working in a carer role preferably in aged care.
- Certificate 3 in individual support is desirable.
- Demonstrated experience in using equipment related to Aged Care/Disability (lifting hoists, mobility, disability and rehabilitation equipment)
- Strong interpersonal and communication skills, with the ability to connect with and motivate CAREGivers
- Strong leadership skills and ability to manage time effectively
- Must hold a valid Australian driver’s licence
- Must have a reliable car and mobile phone

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.