UX Researcher

2 weeks ago

Melbourne, Australia Aquent Full time

This role offers a great opportunity for a talented USER EXPERIENCE RESEARCHER to join an education / technology sector client. This role is offered as a Maternity Leave Cover Contract, with 12 month duration. You will be reporting into the Design Strategy Director, joining a creative team, and you will be the sole UX Researcher as such you will be the "go to" person for all things research focused and will be working in partnership with both the creative team & various stakeholders across the business. Within this role, you will be an advocate for research, while also understanding the importance and value in connecting outcomes for both the business and customers. We are looking for someone who is relatable and engaging; curious about users’ behaviour & needs, and confident working with stakeholders (Product Owners, Sales & Marketing etc) to provide insights & recommendations that help to address business goals and objectives. **THE IDEAL CANDIDATE WILL**: Work with teams through the process of discovery Be happy to focus on research primarily; conducting, collating, analysing research and generating meaningful insights that can be shared Be helping to improve products for learners and teachers, understand the importance and value in connecting outcomes for the business and customers. Be a research advocate, curious about users’ behaviour needs and priorities Work with business goals and objectives to hypotheses and ultimately determine user needs Be able to provide recommendations based on findings Present research findings, consisting of oral, visual, and written reports Be passionate about cultivating a learner-centric perspective. **ROLE RESPONSIBILITIES**: Create meaningful research plans with core activities outlined Help to inform and influence product decisions with insights about our users and customers Design and facilitate workshops with stakeholders Guide non-designers to support their development and uplift their design thinking capabilities Come together within cross-functional, multi-disciplinary teams Effectively communicate concerns and project risks that may affect timely delivery to relevant projects Work towards and ensure projects are managed on time and within budget Demonstrate flexibility in approach to your tasks and be open to pivot when needed Conduct desktop research to help us build our understanding of competitor learning platforms and associated challenges facing students and teachers Synthesise research from user interviews **Please note a Working with Children check will be required for this role.** KNOW SOMEONE SUITABLE? Please feel free to share / forward this role to anyone you feel maybe a match. We have a great referral bonus and can hook you up with $$ for anyone you refer that we place into this (or other) roles.

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