Aps Level 5

**Job Reference Number **23-RPSDIV-16609

**Classification **APS Level 5

**Job Title **Web Content Specialist

**Division **Regulatory Practice and Support Division

**Branch **Regulatory Engagement Branch

**Section **Web Experience Section

**Location **Fairbairn, ACT; Sydney, NSW; Melbourne, VIC; Brisbane, QLD;
Perth, WA

**Status **Ongoing

**Employment type **Full-time

**Salary Range **$79,002 - $85,437

**Contact Officer Name**:Jacqueline Penrose
**Phone**:6289 2286

**Eligibility**
- To be eligible for employment with the Department of Health and Aged Care

applicants must be an Australian citizen at the time an offer of employment is made
- An applicant’s suitability for employment with Health will also be assessed through a

variety of pre-employment check processes, such as:

- Satisfactory completion of an Australian Federal Police criminal history check,

and where relevant a Working with Children and Vulnerable People Check.
- Completion of a medical declaration and pre-employment medical (where

required).
- Providing evidence of qualifications.

**Division Responsibilities**

The Regulatory Practice and Support Division provides operational regulatory policy advice

and specific support services to the Therapeutic Goods Administration and the Office of

Drug Control which ensure efficient, best practice regulatory operations.

**Branch Responsibilities**

The Regulatory Engagement Branch provides a range of policy advice, communication and

support services for the Therapeutic Goods Administration and the Office of Drug Control,

including regulatory guidance and education materials, planning and performance

reporting, parliamentary processes, media responses, external events and webinar program,

library services, the scheduling relating to the Poisons Standard, and committee support.

The Branch is also responsible for managing TGA and ODC websites, social media,

stakeholder engagement with international regulators and the provision of a dedicated

enquiries help desk for the TGA.

**Section Responsibilities**

The Web Experience Section is responsible for the all-round experience of the 12.7 million

people that visit the Therapeutic Goods Administration and the Office of Drug Control

websites each year. The Section proactively manages the user experience, analytics, the

content lifecycle, and the continuous improvements in technical functionality to meet

business requirements. Working closely with the Transformation Program, the Section

informs the web experience across external sites and systems to ensure consistency, trust,

authority, and currency of information.

**Key Responsibilities**
- Support the continuous improvement of content and publishing processes to

support the content lifecycle.
- Support content projects, including keyword planning, content mapping,

accessibility, content design and co-writing.
- Contribute to the implementation of the TGA and ODC Website Redevelopment

Projects, including content integration with the future transactional portal (under

development).
- Build relationships with key business areas and provide advice on best practice web

experience. Use analytics and feedback to inform content improvements for the TGA

and ODC websites.
- Work with the Web Content Community of Practice to continually improve web

content development capability across TGA and ODC business areas.
- Support team process improvement projects.***

**Key Capabilities**
- Applies a human-centred design approach to the role and seeks continual

improvement and innovation. Actively collaborates and communicates with peers,

clients, and executives. Recognises the links between interconnected issues and

identifies problems and works to resolve them and improve services.
- Demonstrates high level of professionalism and discretion consistent with the APS

Values and Code of Conduct and relevant related legislation.
- High-level communication skills, both written and oral, including excellent attention

to detail.
- Works independently as well as part of a small, agile multidisciplinary team.
- Ability to supervise one or more staff members to achieve team goals.
- Collaborates with internal and external stakeholders to develop and build strong

working relationships.
- Works across different tasks with competing priorities and with mínimal supervision.
- Confidently and effectively deals with changing priorities and a mix of planned and

unplanned tasks. Initiative in identifying and pursuing development goals to ensure

effectiveness in their role.

**Minimum Requirements**

RecruitAbility is a scheme which aims to attract and develop applicants with disability and

also facilitate cultural changes in selection panels and agency recruitment. All vacancies for

the Department of Health and Aged Care are advertised under the RecruitAbility Scheme.

Job applicants with disability who:

- opt into the scheme
- declare they have disability, and
- meet the minimum requiremen