Concierge

**Midnight Hotel, Marriott International's Autograph Collection **is currently seeking **Concierge (Fulltime, Part-Time or Casual) **to join our team. As a critical part of our guest experience, you will be first point of contact for our guests, assist them with their enquiries provide information about the hotel facilities and services, in addition to being able to demonstrate a high level of knowledge and information about the local Canberra area, restaurants and local attractions.

You will be responsible for ensuring the delivery of a diverse range of unique, social, and highly personalised experiences.

Please note that these roles will be based across a rotating roster, including early mornings, evenings, weekends, and public holidays.

**We are looking for**:

- Dynamic, vibrant, confident, and professional personality
- Active and passionate customer-focused team player with exceptional skills for the role of Concierge.
- Previous experience within a Front Office, customer service-based role, preferably within a hotel or similar hospitality environment.
- Exceptional communication skills.
- Strong time management and organisation skills.
- Possess a positive attitude and be willing to work as part of a team.
- High standard of personal presentation and hygiene.
- Previous experience using a Property Management System, preferably Opera, is desirable.
- Strong local knowledge of Canberra and the surrounding regions is highly desirable but not essential.
- A current full Australian driver's licence is also highly desirable but not essential.
- The flexibility to work various shifts on a rotating roster, including morning, evenings, weekends, and public holidays.
- You must also meet the legal requirements to work in Australia.

In return for your success and commitment to the role, Midnight Hotel and our Iconic Hotels by Geocon Group will offer:

- Opportunity to be part of a growing, dynamic, and exciting company.
- Great team culture and new hotel environment
- Global accommodation and food and beverage offer
- Discounted parking on-site.
- Uniform provisions and laundry allowance.
- Continuous in-house training and career development opportunities

**Job Types**: Part-time, Casual, Full-time

**Salary**: $43,809.32 - $60,000.00 per year

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Braddon, ACT 2612: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)