Cafe Manager

**Job Title: Café Manager**

**Location**: The Naked Baker, Mortdale

**About Us**: At The Naked Baker, we believe in quality baking and the joy of great coffee. Nestled in the heart of Mortdale, our café is renowned for its delectable pastries, artisanal bread, and inviting atmosphere. We pride ourselves on creating a warm, friendly space where every customer feels like part of our family. As we continue to grow, we're on the lookout for a dynamic Café Manager to lead our passionate team and uphold our commitment to excellence.

**Role Overview**: As the Café Manager, you will be the driving force behind our daily operations, ensuring that every customer experiences the exceptional service and quality that defines The Naked Baker. You'll manage a dedicated team, oversee the smooth running of the café, and help shape our continued success. If you’re a leader with a love for coffee and a knack for creating memorable experiences, we want to hear from you

**Key Responsibilities**:

- **Team Leadership**: Recruit, train, and motivate a team of baristas and kitchen staff. Foster a positive and collaborative work environment.
- **Customer Experience**: Ensure every guest receives outstanding service. Address customer feedback and resolve any issues with professionalism and care.
- **Operations Management**: Oversee daily café operations, including inventory management, supplier relations, and adherence to health and safety regulations.
- **Financial Oversight**: Manage budgets, track sales, and work on strategies to drive profitability. Prepare reports on performance and identify areas for improvement.
- **Quality Control**: Maintain high standards of product quality and presentation. Ensure consistency in our offerings and implement new menu items as needed.
- **Marketing and Promotion**: Collaborate on marketing strategies to attract and retain customers. Represent The Naked Baker at local events and build community relationships.

**Qualifications**:

- Experience in café management or a similar role.
- Strong leadership skills with the ability to inspire and manage a team.
- Excellent customer service skills with a genuine passion for creating exceptional experiences.
- Solid understanding of café operations, including financial management and inventory control.
- Ability to handle high-pressure situations with a calm and positive attitude.
- Knowledge of food safety standards and best practices.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for professional development and career growth.
- A vibrant and supportive work environment.
- Employee discounts on all our delicious offerings.
- A chance to be part of a beloved local business with a strong community presence.

Join us at The Naked Baker, where every day is a celebration of great food, great coffee, and great company. We can’t wait to meet you

Pay: $51,124.31 - $77,368.08 per year

Work Location: In person