Day Hospital Receptionist

2 weeks ago

Brisbane, Australia Icon Group Full time

**Administration**

**Brisbane**

**Full Time**

**Icon Cancer Centre Australia**

**Key Points**:

- Mixed Duties role (Day Hospital Reception, Practice Management & Secretarial Duties)
- Join our friendly and supportive existing Administration Team
- Permanent Full-time (76 Hours Per Fortnight) - Weekday Shifts Only
- Excellent Facilities & Location - Right near public transport

**The Opportunity**:
As a **Day Hospital Receptionist / Medical Secretary** on a **permanent full-time** basis (Weekday Shifts), you’ll join a truly connected team at** Icon Cancer Centre Wesley**. This is an amazing opportunity to be part of an organisation that not only provides exceptional patient care but holds a proud and supportive work environment for you to succeed.

**Key Responsibilities**:

- Main Reception & Practice / Secretarial_
- Working as part of an administration team to support a large group of doctors daily
- Rotating duties of front reception Day Hospital reception, rotating early and late shifts.
- Answering telephone calls and responding to enquiries
- Process patient admission to the hospital, check private healthcare details and collecting excess and co-pays as required.
- Collecting funds for NIL / Overseas patients at completion of their apt.
- Welcoming patients, collecting, and entering personal details and referrals are up to date.
- Ensuring patients details are checked and updated on a regular basis
- Ensuring that patients arrivals are marked and manage wait room functions for both medical practice and day hospital as needed
- Organise theatre/hospital bookings in CHARM & TotalCare booking systems.
- Liaise with patient admission teams in regard to change of treatments and eligibility.
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
- Modelling and promoting Icon's vision and values.

**About Icon Cancer Centre - Australia and New Zealand**
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

Join us in shaping the future of healthcare delivery and making a difference in the lives of patients nationwide.

**Who are we looking for?**
**Selection Criteria**
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Exceptional communication and interpersonal skills
- Proficient in Microsoft Office, particularly in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology

**A few of our benefits**
- Access to novated lease options via our partner RemServ
- Discounts and cashback on hundreds of brands through our internal ignite app
- Access to paid parental leave and the ability to purchase annual leave
- An inclusive workplace that values diversity and encourages growth and development
- Access to our Employee Assistance Program (EAP)

**Excited to join us and help change people’s lives for the better?

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