Customer Success Specialist

16 hours ago

Sydney, Australia Hatch Full time

** This role is at Commonwealth Bank (not for Hatch)**

Hatch is supporting Commonwealth Bank to find a great Customer Success Specialist to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth Bank.

**About the role at Commonwealth Bank**

Building and maintaining positive relationships with our customers is our passion. As a Customer Success Specialist in Unloan, you’ll be resolving and identifying the potential needs through robust client conversations.

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Responsibilities**
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

**Strengths**
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Commonwealth Bank.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $65,000.00 - $85,000.00 per year

  • Customer Success Specialist

    4 days ago

    Sydney, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...

  • Customer Success Specialist

    2 weeks ago

    Sydney, Australia Quandoo Australia Pty Ltd Full time

    **Company Description** Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Transform enterprise digital workplaces while accelerating your career with AWS's fastest-growing End User Computing portfolio. Drive millions in revenue growth by helping Fortune 500 companies unlock the full potential of cloud-based desktop and application solutions.As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic...

  • Customer Success Specialist

    4 days ago

    Sydney, Australia Teletrac Navman Full time

    . If you're passionate about customer success and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us at Teletrac Navman and be part of a team that's driving innovation and making a real difference for our customers. As a Customer Success Specialist at Teletrac Navman, you'll be at the forefront of ensuring customer satisfaction...

  • Customer Success Specialist

    2 weeks ago

    Sydney, Australia Wonde Full time

    **Customer Success Specialist***: **Reports to**:Partnerships Manager **Location**: Hybrid - (Sydney) - 2-days on-site, 2-days WFH **Hours**: 32 hours per week (4-day work week, no salary sacrifice) **Salary**: $75,000 - $85,000 + superannuation **Who we are and what is important to us**: Wonde is an innovative and fast-growing, ed-tech (education...

  • Customer Success Specialist

    2 days ago

    Sydney, Australia Ashdown Consulting Full time

    $65,000 - $77,000 + Super - Permanent Role - Sydney CBD Location **Customer Success Specialist| Permanent role | Up to $85k Incl. Super** - $65,000 - $77,000 + Super - Permanent Role - Sydney CBD Location **About the Company** This financial services and property disruptor seeks to revolutionize the way landlords and commercial tenants do business. By...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Quandoo | Online Restaurant Booking Full time $60,000 - $100,000 per year

    *Company Description*Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the teamQuandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...

  • Customer Success Specialist

    1 week ago

    Sydney, Australia DoorDash Australia Full time

    **About the Team**: The Customer Success Team at DoorDash's In-Store division is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship...

  • Graduate Customer Success Specialist

    1 week ago

    Sydney, Australia Hatch Full time

    ** This role is at Checked (not for Hatch)** Hatch is supporting Checked to find a great Graduate Customer Success Specialist to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Checked. **About the role at Checked** Our...

  • Customer Success Specialist

    1 week ago

    Sydney, Australia DoorDash Full time

    Job ID: 3207025 - DoorDash Technologies Australia Pty Ltd - Sydney, Australia About the Team The Customer Success Team at DoorDash's In-Store division is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a...