Aps Level 5

**Job Reference Number **22-PCPDIV-16053

**Classification **APS Level 5

**Job Title **Co-design and Engagement Officer

**Division **People, Communication and Parliamentary Division

**Branch **New Ways of Working Branch

**Section **Canberra (Sirius & Fairbairn) Section

**Location **Woden, ACT

**Status **Ongoing & Non-ongoing

**Employment type **Full-time & Part-time

**Salary Range **$79,002 - $85,437

**Mandatory Qualifications **Relevant qualifications or equivalent work experience in human
- centred design or stakeholder engagement***

**Desirable Experience **Co-design and engagement in an Agile environment, experience
in change management / organisational change initiatives,
experience with research to inform monitoring and evaluation,
experience with stakeholder engagement methods

**Contact Officer Name**:Aimee Reeves
**Phone**:0420 537 634

**Eligibility**
- To be eligible for employment with the Department of Health and Aged Care

applicants must be an Australian citizen at the time an offer of employment is made
- An applicant’s suitability for employment with Health will also be assessed through a

variety of pre-employment check processes, such as:

- Satisfactory completion of an Australian Federal Police criminal history check,

and where relevant a Working with Children and Vulnerable People Check.
- Completion of a medical declaration and pre-employment medical (where

required).
- Providing evidence of qualifications.

**Division Responsibilities**

The People, Communication and Parliamentary Division (PCPD) plays an essential enabling

role in the department by:

- Strengthening workforce through planning, recruitment, and mobility, strengthening

leadership, and expanding learning and development, including improving talent

management
- Ensuring a capable, contemporary department that is consistent in how we deliver

effectively on the Australian Government's agenda and meet organisational needs
- Providing professional communication advice, strategies, and services to support the

department to deliver on the Government’s commitment to improve health of all

Australians.

**Branch Responsibilities**

The Department of Health and Aged Care recognises that people want modern workplaces,

a flexible culture, and the ability to choose how they work - whether that be remotely or in

the office, together or independently. The New Ways of Working (NWOW) Branch is the

catalyst for making that happen across the Department of Health and Aged Care.

The branch aims to create an environment for all Health staff that empowers individuals and

teams to do their best work. It brings together a better designed physical workplace, mobile

technology and new work practices to deliver a more flexible, healthier work environment

that promotes adaptability, collaboration, and performance. Within the Branch we role

model these behaviours with ourselves and our stakeholders. We each have specific roles,

balanced with a mindset and collective expectation to work across the Branch to ensure we

have a high level of customer service and professionalism.

The Branch works closely with other corporate areas of Health, including Property, IT and

HR, to ensure we collectively deliver the clear and measurable benefits related to

transforming our culture and workplace. We bring our codesign, engagement,

communication, change and project management support expertise together to collaborate

and embed effective and positive change to the way Health employees do their work.

NWOW is one of the department’s top priorities, and we are leading edge in the APS for

investing in our culture, IT and physical workspaces to deliver a work environment that

supports our staff to do their best work.

**Section Responsibilities**

The Canberra NWOW Section is a multi-disciplinary team implementing the New Ways of

Working rollout across our Department of Health Canberra offices, engaging with over 3,000

staff. This includes staff working in our Sirius and Scarborough House buildings and our two

Fairbairn offices.***

**Key Responsibilities**
- Contributing to the design and facilitation of engagement sessions with stakeholders

at all levels to support an understanding of key changes and to drive change

adoption
- Supporting co-design activities including workshops with staff on the use of the

workplace and required behaviour change
- Conducting and supporting research and program evaluation activities including

surveys, observations, interviews, focus groups and user testing as part of ensuring

the workspaces, technology and change activities meet staff needs and contribute to

benefits of the program
- Analysing quantitative and qualitative data to develop and communicate research

insights
- Developing research artefacts including journey maps, personas, concepts and

insights documents to clearly communicate research findings
- Actively participating in a co-design and engagement community of practice