Supermarket Store Supervisor

2 days ago


Dandenong, Australia Shiva retailers Full time

Position : Supermarket Store supervisor

Food works is a leader in the Independent Supermarket and Liquor industry. We are passionate about our customers, and are passionate about the communities that we work within.

Our Supervisor’s pride themselves on the integral role that they play in the development of our team culture. In this role you can expect to work through a diverse range of responsibilities that include developing the management team, assisting customers, ordering and replenishing shelves and displays, rostering, maintaining a safe and hygienic work environment and team training and development.

Suitable applicants should have:

- Experience in a supermarket environment.
- Experience in managing a team.
- Retail passion and experience.
- A customer focused approach.

Your excellent interpersonal skills and ability to build strong working relationships with teams will guarantee your success in this role.

Key Responsibilities*

**⁠ ⁠*Operational Excellence:* Ensure smooth day-to-day operations of the supermarket, including inventory management, ordering, merchandising, and pricing.**

**⁠ ⁠*Store Standards:* Maintain high standards of store cleanliness and organization to create an inviting shopping environment.**

**⁠ ⁠*Loss Prevention:* Implement effective loss prevention measures and promote workplace safety.**

**⁠ ⁠*Customer Service:* Uphold a customer-centric approach, ensuring exceptional service standards are met and addressing customer inquiries, concerns, and complaints promptly and professionally.**

**⁠ ⁠*Sales Growth:* Drive sales growth by analyzing sales data, identifying trends, and implementing effective strategies.**

**⁠ ⁠*Financial Management:* Monitor and manage budgets, expenses, and profitability targets.**

**⁠ ⁠*Promotional Activities:* Develop and execute promotional activities to increase store traffic and maximize revenue.**

**⁠ ⁠*Team Leadership:* Oversee and lead a team of retail staff, including hiring, training, and performance management.**

**⁠ ⁠*Team Culture:* Foster a positive and collaborative work environment to motivate and engage team members.**

**⁠ ⁠*Coaching and Feedback:* Set clear expectations and provide ongoing coaching and feedback to enhance performance.**

*Skills & Experience*

**⁠ ⁠Recent relevant supermarket retail experience**

**⁠ ⁠Passion for customer service and maintaining high standards**

**⁠ ⁠Proven track record in achieving targets, working with budgets, and maintaining supermarket best practices**

**⁠ ⁠Strong leadership skills, with the ability to create a supportive, encouraging, and positive team environment**

**⁠ ⁠Excellent interpersonal and communication skills, with the ability to develop strong relationships**

**⁠ ⁠Ability to work under pressure and effectively manage personal workload**

**⁠ ⁠Sound knowledge of supermarket operations, merchandising, and inventory management**

**⁠ ⁠Proficiency in using retail management software and computer systems**

**⁠ ⁠Physical stamina to be on your feet for long periods and perform moderate to heavy lifting and reaching**

*Join Our Team*

Pay: $45,241.73 - $60,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Leadership: 1 year (preferred)
- Retail management: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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