Sunshine Plaza

15 hours ago

Maroochydore, Australia TRIDENT SERVICES AUSTRALIA Full time

**Sunshine Plaza - Casual Customer Service Operative**

Join our Customer Service team at Sunshine Plaza

We are currently recruiting for **Customer Service Operatives** to be based at **Sunshine Plaza** on a **casual basis**.

At **Trident**, our Customer Service team at Sunshine Plaza offers a supportive and inclusive team environment where you're encouraged to bring your best every day.

If you're new to Customer Service and interested in developing new skills, this position provides a fantastic opportunity to learn at your own pace with on-the-job support.

With rostered shifts, this position offers flexibility so you can enjoy a great work-life balance.

**About you**:

- You will enjoy working as part of a team.
- You will be positive and optimistic.
- You will be motivated and able to multi-task.
- You will have an eye for detail.
- You will be able to work unsupervised.
- You will be organised and have strong time management skills.
- You will be committed to workplace health and safety.

**The Position**

Trident’s integrated services team at **Sunshine Plaza** delivers the customer service, security, cleaning, landscaping, and maintenance programmes. As a member of the customer service team, you will be responsible for:

- Greeting customers - at the Customer Service Desk or roaming the centre
- Answering and dealing with telephone enquiries
- Issuing Sunshine Plaza gift vouchers
- Issuing mobility aids for use in the centre (e.g., wheelchairs, scooters)
- Liaising with centre management and tenants
- Assisting centre management in marketing and other centre initiatives

**Skills and Experience**

You will have:

- Excellent personal presentation
- Effective verbal and written communication skills
- Excellent computer skills
- Effective listening skills
- Impeccable presentation
- Ability to maintain confidentiality

**Why you?**

You're someone who thrives in a fast-paced, people-focused environment and is passionate about delivering memorable customer experiences. If you're reliable, eager to learn, and love being part of a vibrant team—this is the opportunity for you

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