Alchemy Saunas Venue Manager

**Venue Manager - Karrinyup | Alchemy Saunas**

Lead an elevated wellbeing and community experience inside Karrinyup Shopping Centre.

**About Alchemy Saunas**

At Alchemy Saunas, we’re redefining sauna culture. Our venues are not just about heat and ice. They’re vibrant, welcoming spaces designed for connection, conversation, and wellbeing. Think of us as a place where people come together to recharge, connect, and leave feeling better than when they arrived.

With multiple thriving locations across Perth and exciting new venues opening, including inside Karrinyup Shopping Centre, we’re looking for an experienced and people-focused Venue Manager to lead one of our most elevated, premium venues to date.

**About the Role**

We’re seeking a confident and highly organised Venue Manager to run the day-to-day operations of our Karrinyup sauna and wellbeing venue. This is a hands-on role for someone who thrives in spa, hospitality, or customer-facing environments, combining customer service, team leadership, and venue management.

You’ll bring structure, calm confidence, and a passion for creating elevated experiences. From leading your team to ensuring the venue looks and feels world-class every day, you’ll play a key role in shaping memorable guest experiences.

**Key Responsibilities**
- Lead, manage, and inspire a high-performing team of casual and part-time staff.
- Oversee day-to-day venue operations, ensuring exceptional standards of customer service, cleanliness, and presentation.
- Manage rostering and oversee recruitment, and staff training, building a confident and capable team.
- Deliver an outstanding customer journey from arrival to departure, with a focus on hospitality and wellbeing.
- Manage stock levels, and support head office with systems, processes, and reporting requirements.
- Ensure compliance with workplace health and safety standards.

**About You**
- Previous experience in venue management, spa management, wellbeing centre, or hospitality leadership roles.
- A natural people person with strong customer service and communication skills.
- Highly organised and confident managing multiple priorities.
- Tech-savvy and comfortable with scheduling, reporting, and communication platforms.
- Calm under pressure, flexible, and solutions-focused.
- Passionate about wellbeing and creating meaningful guest experiences.

**Perks**
- Free Alchemy Saunas membership.
- Ongoing training, development, and support.
- Opportunity to grow with a fast-growing, values-driven brand built around connection and wellbeing.
- Be part of a passionate team redefining sauna culture in Perth.

Keen to Join the Team?

If you’re an experienced GyM/Fitness studio Manager or have leadership experience in a day spa, hospitality, or wellbeing environment, we’d love to hear from you.

Pay: $55,000.00 - $65,000.00 per year

Work Location: In person