Treatment Coordinator

**Company Description**
**Full-time Orthodontic Treatment Coordinator - Exact Orthodontics**
- Join Abano Healthcare and be part of a supportive, patient-focused team_

**Location**: 4 Westminster Road, Indooroopilly, QLD, 4068

**About Us**:
Exact Orthodontics is a trusted local orthodontic practice in Indooroopilly, dedicated to producing beautiful smiles for patients of all ages across Brisbane. Our team of experienced clinicians offers a wide range of orthodontic treatments in a comfortable and relaxing environment. We pride ourselves on delivering exceptional care and building lasting relationships with our patients.

As a Treatment Coordinator, you'll be the first point of contact for new patients beginning their orthodontic journey. Your role will involve procuring clinical records, assisting clinicians through the consultation process and guiding patients through treatment plans, including discussing financial options and ensuring they feel supported and informed every step of the way.

**Key Responsibilities**

- Welcome new patients and assist clinicians through the consultation process
- Collaborate with Orthodontists, Practice Manager, clinic staff, and patients to ensure efficient, positive experiences
- Present treatment plans and financial agreements
- Coordinate appointments and follow-up communications with patients
- Liaise between patients and staff
- Maintain accurate patient records and reporting
- Deliver outstanding customer service with empathy and professionalism

**Qualifications**

- Previous experience as a **Treatment Coordinator** within a Dental practice is essential, with a comprehensive understanding of dental terminology
- **Certificate III in Dental Assisting or Certificate IV in Dental Assisting** (highly desirable)
- Experience with **dental software** is a must
- Strong organisational and communication skills with a patient-first approach

**Additional Information**

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