General Manager

**Job no**: 493621
**Work type**: FP - Full-time Permanent
**Location**: Aurrum Healesville (VIC)
**Categories**: General Management

Sign-on & Retention bonus + Monthly Occupancy Incentive Bonus offered + Relocation Assistance to Healesville

We are seeking a leader with exceptional leadership capabilities to join us as the General Manager, to lead our **well established, fully accredited 80 bed home in Healesville, Victoria.** The home is supported by an experienced Care Manager, and well-resourced team. Your responsibilities will include attracting and cultivating a highly skilled workforce, fostering positive engagement among our care home team members, and steering the operational objectives and targets aligned with Aurrum Aged Care’s strategic plan.

The role will report to the** Regional Manager - VIC**, and will be responsible for:

- Ensure the smooth day-to-day functioning of the home, overseeing the delivery of quality care services to residents, and maintaining compliance with relevant regulations and standards.
- Ensure sustainable growth of the home through AN-ACC funding, care planning, and community engagement.
- Continual audit and review of all care home activities to ensure effective risk management and compliance standards are met.
- Active and timely management of resident and family complaints and incidents.
- Participate in the reaccreditation and compliance of the home.
- Management of finances and budgets (wage and non-wage expense).
- Optimising the home’s roster, which maintains the retention of staff and employee engagement.
- **_Proven leadership experience in the service industry, retail, home care and aged care. Aged Care is desirable, but not essential._**:

- Roster Management: Extensive experience managing dynamic rosters, and large front-line workforce. Maintaining staff levels and schedules to balance the needs of the home.
- Leadership: the ability to inspire, motivate, and lead the Care Home team (consists of Registered Nurses, Carers, Catering and Laundry staff) effectively by setting clear expectations, providing direction, and fostering a positive work environment.
- Financial Acumen: Proficiency in managing budgets, financial reporting, and resource allocation.
- Operational Excellence: Knowledge of day-to-day operations, with the ability to streamline processes for efficiency across the Care Home.
- Relationship Skills: Expertise in managing relationships with residents and their families, addressing concerns, and ensuring a high level of satisfaction.

**Aurrum Benefits**
- Attractive remuneration package with performance bonus eligibility.
- Paid Birthday Leave
- A thorough onboarding and induction program.
- Ongoing training & personal development through the Australian College of Nursing.
- Personal and professional wellbeing support through our Employee Assistance Program.
- Free annual flu vaccination.
- Reward & Recognition programs aligned Aurrum’s Gold Values

**About Aurrum Aged Care**

Aurrum Aged Care is one of Australia's leading residential aged care providers, with a growing presence on the NSW Central Coast and in metropolitan and regional Victoria.

Our residents are at the centre of what we do. The way in which we care is underpinned by our **_Living Life_** care philosophy by Aurrum GOLD Values, and our team members are at the heart of our success in the delivery of holistic care to our residents. Our Aurrum Value Proposition video provides a sense of who we are - and we are proud to be different.

We would like to hear from you if you are someone that shares in our passion of providing exceptional care and support to our residents, their families and making a difference in the aged care industry.

**Advertised**: 09 Sep 2024 AUS Eastern Standard Time
**Applications close**: