Operations Manager

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**ChCV**

The Children's Court of Victoria (ChCV) is a specialist court that hears and determines cases in two divisions. The Family Division hears and determines cases involving the care and protection of Victorian children who are at risk of harm. The Criminal Division hears and determines the criminal charges brought against children between the ages of 10-17 years.

As a specialist and dedicated court, we are able to focus solely on responding to the particular needs and interests of children, young people and their families. This focus guides our approach to the delivery of judicial, dispute resolution, registry and support services, as well as the physical environment of our courts.

The ChCV expertly and fairly applies the law in cases involving children and young people. We work closely with youth justice, legal services, child protection and other community-based services to provide a multi-disciplinary court response to address the best interest of children in need of protection, whilst promoting the accountability and rehabilitation of young offenders and in doing so, improving community safety.

**About the Role**

This role is responsible for managing and maintaining effective and consistent court and registry operations at the Melbourne Children's Court. The Operations Manager is responsible for the daily operations of the Court including the management of staff and ensuring all legal, quasi-judicial and administrative functions are provided in accordance with the various Acts, Rules and Regulations across all relevant jurisdictions.

The Operations Manager works closely with the Senior Registrar and the State Coordinating Registrar and ChCV judicial officers to ensure the delivery of responsive, consistent and effective judicial support and court services in alignment with operations at Children's Courts. The role will also work closely with the Senior Registrar and the Court's build environment team and Court Services Victoria (CSV) to oversee asset maintenance and court security arrangements to ensure court buildings and facilities are safe, secure and fit for purpose.

The role has significant technical components as well as team leadership and people management responsibilities, requiring highly developed skills and experience and an advanced understanding of the Court's practices, procedures and systems.

The position operates within a demanding and sensitive environment that requires the capacity to exercise sound judgement, build relationships with key stakeholders and liaise effectively with the judiciary and senior officers of the Court.

**About You**
- proven strategic planning skills, considering the needs of internal and external stakeholders and the organisation
- strong ability to remain flexible and adaptable to changing priorities
- demonstrated strong ability to collaborate and guide others to create a positive culture
- a commitment to service excellence, ensuring high standards are maintained

**Qualifications**
- A Certificate IV in Government (Court Services) or equivalent _

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.