Bathroom Life

Bathroom Life - Team Lead - Heidelberg
**About Reece Bathrooms**

We create dream bathrooms.

If you’re a fan of home improvement programs such as 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 9,000 people located across 800 branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies. We offer expert advice, great service and top brands for those looking to embark on a renovation or building a new home.

**About the role**

As a Team Lead at our Heidelberg showroom, you’ll be supporting the Branch Manager to motivate and inspire the team to deliver an outstanding in-store experience whilst focusing on achieving sales growth.

This role is a stepping stone for those who want to progress their career, and is a pathway to a leadership role, whereby you will be supported to develop and grow your leadership and operational skillset.

**Your day to day**

A typical day will involve:

- Being the GO-TO person in the showroom for both customers and team members, using your superior product knowledge to answer queries and solve problems.
- Hands-on involvement in day-to-day operations, directly assisting with administrative tasks and providing support to team members
- Coaching and supporting a dedicated and enthusiastic sales team to reach their highest potential, along with monthly sales targets
- Championing the Reece brand story and embodying the Reece values
- Maintain a customer-focused mindset, understanding the importance of exceptional service
- Collaborate with suppliers, the Reece branch network and fostering teamwork to deliver exceptional customer experience
- Accountability to manage large client accounts and grow sales

**We’d love to hear from you if you’re someone who**:

- Previous experience in a leadership role within the building industry, or another customer centric retail or account-based sales environment.
- Excellent communication and interpersonal skills to build strong relationships, along with account management skills
- Proven organisational and multitasking abilities to manage competing priorities and deadlines
- Experience working with KPIs, meeting and exceeding sales targets
- Is looking to build a career within the Reece Group
- Proficient computer and system skills
- Customer-focused mindset and dedication to providing exceptional service

**Our perks and benefits**:

- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous employee discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave

**Reece Group**

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
- Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. _

**How can you build a career with Reece.**:
Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_