Administration & Sales Support Officer

About Us
Manse Group is a boutique building consultancy firm assisting homeowners and builders throughout
the construction process. We are passionate, friendly and have a genuine commitment to doing
what we do, well.
We are enthusiastic about creating an enjoyable and inclusive workplace where our team has the
opportunity to shine. We place trust in our employees, have high, yet realistic expectations for their
performance and strive to provide a fulfilling environment.
Manse Group is committed to creating a balanced culture and is looking to attract individuals who
share our passion for exceptional service, love of construction and our core values.
Communication is integral to success in our industry. We pride ourselves on being transparent and
open with our clients, employees and other stakeholders.
Our Mission
Manse Group’s mission is ‘to make the building process from start to finish, better’. To achieve this,
we are guided by our core values which determine our behaviours.
Our Core Values
 Honesty - We are transparent and open
 Passion - We love construction
 Integrity - We are reliable, consistent and do what we say
 Communication - We listen, we share, we build long-lasting relationships
 Quality - What we do, we do well
Staff benefits
 Small, Geelong based team
 Flexible work hours
 Attractive remuneration commensurate with your skills and experience
 Free parking
 Ongoing training and professional development in a supported environment
 Opportunity to make your mark in a growing business
Due to exciting growth, Manse Group is seeking an experienced Administration & Sales Support
Officer to fill a part-time position. This role is to provide support with day-to-day administration,
customer service and sales, as well as providing direct management support as required.
The first two months of employment will be dedicated to ensuring you have a good understanding of
our processes both on-site and in the office. This will equip you with the underpinning knowledge of
all facets of the business and will be pivotal to your success in the role. We will invest in ongoing
training as required to further develop your skills, and ensure you are an appreciating valuable asset
to our company.
About You
To be successful in this role, you will have a positive, proactive approach and some experience in an
administrative and/or sales role. You are an efficient self-starter, who is always client-focused, a
team player and results driven. You will play an integral part in the delivery of a range of business
outcomes and ensure that all priorities are met in a timely manner.
You will be provided with the opportunity to learn a diverse range of functions and have
opportunities to progress your career. You are capable of adapting to changing priorities, while still
dealing with the day-to-day tasks. You have exceptional communication and interpersonal skills, the
ability to take control, show initiative and work well autonomously and in a team environment.
What’s on offer?
This is a varied role with the expectation that responsibilities will evolve over time, providing a
skilled individual the opportunity to develop personally and professionally.
We are offering 15-20 hours per week with the possibility for more as the role develops. Some
flexibility with the days worked and spread of hours.
Attractive remuneration will be offered in line with your skills and experience.
To Apply

**Reports to**: Directors

**Key relationships**: Clients, prospective clients, industry professionals.

**Position overview**: To provide high quality administrative support to the business regarding the
operational requirements and client relations.

**Key responsibilities**:
1. Administration
 Assist in new enquiries, quoting and invoicing
 General admin support including preparing documents, data entry, filing and minute
taking
 Create, maintain and update records in CRM and Project Management systems
 Schedule jobs and diary management
 Provide support in the provision of services to clients
 Implement office systems, procedures and processes to improve business efficiencies
 Assist the team as required
2. Sales & Marketing
 Follow up leads
 Identify new business opportunities
 Market/competitor research
 Produce prospective client lists
 Contact prospective clients and referral partners
 Arrange and attend meetings
 Assist with preparation of presentations
 Assist in writing and proofreading articles
 Attend networking events as required
Key Capabilities

**Qualifications**:
 Driver’s license
 Business administration qualifications would be advantageous but not essential
Desirable experience
 2 years sales and/or administration experience
 Some building and construction knowledge is ideal, but at the very least, an interest is
required
Knowledge & skills
 Excellent writing skills and experience in the preparation and drafting of corresp