Event Manager
5 days ago
**Job description**
**Club Demonstration Services (CDS) Australia **currently has an exciting opportunity for an **Event Manager **to join our team at an upcoming Costco Store in **Coomera, Gold Coast (QLD)**
**About us**
**Club Demonstration Services (CDS)** is the preferred in-house event marketing provider to **Costco. **We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco.
**The role**:
The Event Manager is responsible for effectively managing and leading a team of 25-35 Sales Advisors (product demonstrator's) for them to be able to carry out their daily operational functions smoothly.
As an Event Manager, you will be responsible for:
- Directing and coordinating the event/demonstrations activities relating to successful execution
- Instruct and provide oversight to Events/Product Demonstrations and properly execute of all events with established quality, safety, and sanitation practices of warehouse operations.
- Ensuring customers/members are attended to and interactions are maintained
- Supervise, lead, and oversee, coach, and train all Sales Advisor’s and leads
- Updating weekly roster and involved in timely reporting.
- Identify and participate in the recruitment and hiring process.
- Utilize progressive coaching and counselling concepts according to established policies and procedures, to provide continuous feedback on performance, increase employee retention and improve employee relations.
- Interact with store management and associates to address issues and review results.
- Set and maintain Food Safety and Sanitation Standards and ensure workplace safety for all associates.
- Create, establish, and maintain good stakeholder relationships.
- Conduct accident/incident investigation as per company guidelines and document findings.
To be successful in this role you will possess:
- Bachelor's Degree in business management **or **a minimum of 3 years' experience in a supervisory/leadership position
- Demonstrated leadership abilities and experience in previous roles.
- Retail/Hospitality experience is ideal but not essential.
- Willingness to grow and learn with a global team.
- Confident to recruit, coach, counsel employees and take correction measures as needed.
- Knowledge of workplace safety regulatory standards and practices
- Ability to work under pressure and deadlines
- Problem solver and a multi-tasker
- Good oral and written communication skill
**What we offer**:
- An opportunity to work with a global organisation
- Attractive incentive program
- Rostered Day Off's
Successful Completion of food safety supervisor certificate is a plus. _This may be completed once hired._
- **You will be employed by the company that takes pride in their employees and offer a team culture. You will be welcomed and provided the right support to achieve continued success.**_
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00 - $65,000.00 per year
Schedule:
- Monday to Friday
- Morning shift
- Rotating roster
- Weekend availability
Ability to commute/relocate:
- Gold Coast, QLD: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Management/Leadership: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: One location
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