Head Cashier Queen Street

**EXPLORE YOUR CAREER**

At **ZARA** we love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction are our daily motivation.

**YOU** are passionate, curious, motivated, customer orientated and dynamic with something different to contribute. You are detailed orientated, creative and proactive and are looking for a challenging yet rewarding career in fashion. You have excellent analysis, prioritization, and organizational skills. You have a track record in providing exceptional customer service, problem solving and leading a team. At Inditex you will find more than a job.

**The Benefits**
- ** Growth Opportunities**: Get inspired and explore your career through endless growth opportunities
- ** Employee Discount**:Enjoy 25% discount on all product in store and online
- ** Anniversary Rewards**:Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days
- ** Paid day off on your Birthday**: Take the time to celebrate YOU on your special day
- ** Sustainability Community**:Join our store communities and with your creativity and innovation create change together
- ** Uniform**:Enjoy a**Zara designed uniform
- ** Online Learning & Development**:Elevate your skills with exclusive access to our employee learning platform to empower your professional growth & development
- ** Roster**:Enjoy a fixed roster that includes 3 consecutive days off each month
- ** Employee Assistance Program**:Your wellbeing is important to us. Access a confidential counselling service dedicated to supporting you across all aspects of our life
- ** Wellness Platform**:Explore our platform for regular updates on enhancing your wellbeing

**The Role**
- Provide an exceptional customer experience
- Problem solve and diffuse any customer queries to ensure a high level of customer satisfaction
- Leading and motivating cashier team within the store in accordance with the company’s standards and guidelines
- Driving sales and achieving KPI's for your department
- Maintaining an up-to-date knowledge of products and promotions including awareness of new arrivals, best sellers and offering alternatives
- Taking primary responsibility for till operations and security within the store and driving excellent customer service at the cash desk
- Investigating, reporting and resolving discrepancies
- Planning and managing the rosters for the cashier team
- Engaging with relevant training and development of the team (as directed by management)

**About You**
- Strong desire to provide an exceptional customer service experience
- Confident and clear communication skills and ability to resolve conflict in a professional manner
- Passionate about leading your team to success
- Experience with supervising a team
- Ability to multitask and prioritize in a fast-paced environment
- Desire professional growth and inspire the same for your team
- Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends

**About Us**

We are Inditex One of the largest fashion distribution groups in the world, to which Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home belong. Our brands represent style, the expression of identity and the transformative power of fashion.

We see each team member as an individual with limitless potential, whose unique contribution is vital to our success. The Top Employer Institute has recognised our effort by certifying Inditex as a Top Employer 2024.

**Please Note