Business Development Specialist Western Suburbs, Vic

Work, Life, Balance | Career Progression & Developmental Opportunities
- Supportive Team Environment | Diverse & Inclusive Work Culture | EAP
- Fast Growing Australian Owned & Operated | Technological Driven Workplace

As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated.

**Who are we?**
eStore Logistics is the market leading eCommerce and omni-channel third party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.

We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 8 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that

utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.

We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes We embrace change, as there are no maps for where we are going. This isn’t for everyone.

**What are we looking for?**
Reporting to the Commercial Solutions Director, the Sales Consultant will work alongside the Commercial Solutions Team to introduce new business and improve the customer experience. You will ultimately be responsible for facilitating new customer acquisitions to enable sustainable growth and ensure that our fulfilment centres reach full capacity. In order for this to happen, you will need to capture and scope new customer requirements accurately, mitigate commercial and operational risk, yield mutual gain through unique customer solutions, exceed conversion and profitability targets and optimise the fulfilment experience of Australian retailers that will result in their growth because of our partnership.

**What will you do?**
- Lead customer engagement and manage the customer lifecycle
- Accurately gather information to build and develop customer solutions
- Work in a team and advocate for successful customer outcomes
- Meet conversion and profitability targets
- Identify and mitigate risk through your firm understanding of contract law

**What skills will you have?**
- Solution sales process experience
- Demonstrated ability to be self-motivated, organised and effectively solve problems with an innovative mindset.
- Confidently build and maintain trustful, meaningful relationships by utilising your advanced interpersonal, communication and commercial skills
- Ability to obtain qualitative and quantitative data to accurately document findings
- Understanding of key cost drivers and rate development
- Operating essential office tools, including Microsoft Office, HubSpot CRM and Google.
- Exposure to eCommerce, Retail, Supply Chain and/or Fulfilment solution creation considered favourably

**Additional requirements**:

- Prepared to undertake any additional training to complement the operation.
- Australian citizenship or permanent residence.
- Prepared to occasionally fly interstate to attend trade shows and events

**Why eStore Logistics?**
This is an exciting opportunity to work with the market leader in order fulfilment, with an exceptionally talented and passionate team. You’ll learn, contribute, mentor and laugh with a dedicated team of people all with a common goal of servicing our clients. Your ideas will get heard, you’ll feel part of a team, you’ll have passionate debates and do the best work of your

career so far.