Sales & Events Administration Coordinator

**Job Number** 22194539

**Job Category** Sales & Marketing

**Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**About the Company**

**Marriott International** portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

**About the role**

Responsible for providing administrative assistance and support to the Sales & Events team ensuring that all tasks are completed in a timely and accurate manner and in keeping with Marriott brand standards.

**Critical responsibilities**:

- Prepare sales and events related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
- Overall office duties including communication, printing, scanning and liaison with Sales, Marketing and Events Dept.
- Promote awareness of brand image internally and externally.
- Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Process purchase orders and invoicing
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
- Answer telephone in absence of sales & marketing associates.
- General duties such as keeping office tidy, daily mail distribution & stationary orders
- Generate and upload group signage for events in house
- Create and print menus and food labels as required for Events team
- General client Data entry in conjunction with the sales and event teams
- Prepare complimentary forms and VIP arrival card/amenities
- Previous experience with Opera is desirable
- Solid knowledge of Word, Excel and Outlook
- Office skills, confident and professional phone manner
- Efficient with time management and able to actively listen
- Able to confidently perform any administrative tasks
- Strong communication, problem solving and adaptability skills
- Positive response to guest questions, requests and office tasks including vouchers and purchase orders

**The Benefits**

Enjoy the benefits of:

- Unlimited strategic development and career opportunities
- Generous accommodation and food and beverage discounts including all properties within the Marriott International group
- Recognition programs to keep you motivated
- The best hotel training opportunities provided
- Wellbeing and mindfulness programs to ensure you stay healthy
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a