Retail/optical Assistant

2 weeks ago


Elsternwick, Australia ProVision Full time

Optical World Elsternwick are a patient centric practice offering an exciting and rewarding opportunity for a Reception/Optical Assistant to join our progressive optometry group with branches in Elsternwick and Ashburton.

About the role
Are you a friendly and organized person with a passion for customer service and an interest in eyecare and fashion?
This is a part time position where you will be one of the faces of the practice.
Guaranteed minimum 14hrs a week
Sharing responsibilities between Elsternwick as your main location, but with the potential need for hours at our Ashburton practice.
May include Saturday work
Support for continuing education and ongoing training and development
Responsibilities include
Warmly greet patients and visitors
Efficiently manage appointments and enquiries
Maintain a tidy and organised reception area
Handle administrative tasks with precision and professionalism.
Assist patients in selecting eyewear that suits their style and vision needs
Assisting customers in with frame selection, and some basic lens advise if required
Frame adjustments and minor repairs
Demonstrated skills and abilities
You are a positive and highly motivated individual who thrives in a team environment, helping us to ensure our patients are provided with the best service and care.
Excellent customer service and teamwork
Attention to detail
Strong retail and sales background
Previous optical experience highly desired but not essential
Flexibility to cover leave of team and work across both our Elsternwick and Ashburton locations
Ability to use initiative to provide solutions to customers needs
Excellent communication skills
Our Culture
Optical World is a leading progressive optometry group and has been serving the community for over 30 years. We cater to all members of the family from children to the most senior members.
We are 100% Australian owned.
Optical World is committed to caring for your eye health and vision, providing you with total eye care. We supply a huge range of frames, contact lenses, contact lens solutions.



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