Food and Beverage Attendant

6 days ago

Castle Hill, Australia Endeavour Group Full time

The Hill's only true local pub: Just good food, cold beer and great catch ups with mates

This role requires strong guest service skills with experience in Front of House & Hospitality desired but not essential for our venue. The role is a fast paced & hands-on role at the Castle Hill Tavern.

**What you’ll do**:

- Responsibly selling and dispensing beverages, including liquor from the bar, food and gaming areas
- Communicate warmly, friendly, respectfully and effectively as well as share product knowledge in accordance with guest needs
- Initiate conversation with guests when appropriate and when the opportunities arise
- Maximise revenue opportunities by fulfilling guests’ sales requests as well as utilising suggestive selling when the opportunity arises for our guests to try something new
- Monitor Stock control & complete replenishment of stock when required
- Operate point of sale and handle cash to ensure the security of cash at all times
- Comply with safety and health policies, procedure and role responsibilities

**What you’ll need**:

- Be able to provide high quality guest service to enhance the guest experience
- Have great attention to detail and communication skills
- You are a team player who can follow supervisor’s requests to perform other tasks from time to time which contribute to the overall success of the venue’s operations
- Understand and comply with safety and health policies, procedures and role responsibilities
- You are competent in Responsible Service of Alcohol as appropriate and comply with the intent and legal obligations of RSA.
- Current industry RSA and RSG/RCG qualifications

**The perks are good too** An exclusive discount card for our ALH pubs, BWS, Dan Murphy’s, Woolworths, Big W and other Endeavour Group brands
- Endeavour Wellbeing Support Program
- Paid parental leave for permanent team members
- Annual Share Purchase Plan for eligible team members
- Awards Nights
- Service Recognition Program
- Grow your career within ALH and the wider Endeavour Group network

**If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring**

**Job Type**: Casual

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Shift work

Licence/Certification:

- RSA (required)
- RCG (preferred)

Work Location: In person

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