Support Worker

5 days ago

Noarlunga Centre, Australia SA Government -DEPARTMENT FOR CHILD PROTECTION Full time

**Department for Child Protection**
**Job reference**: 693043
**Location**: 5168 - NOARLUNGA CENTRE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Role Status**: Full-time term vacancy until 26 December 2025
**Remuneration**: $58,709 - $63,154 per annum + 12% Superannuation

**Looking for an engaging role that allows you to support vulnerable individuals in achieving their goals while fostering their personal growth?**

We are seeking a **Support Worker** to join our team at the Noarlunga office on a full-time term basis.

**The role is responsible for**:

- Engaging with emotionally distressed or challenging clients over the phone, undertaking relevant research, and delivering appropriate responses.
- Providing child and family support services whilst assisting in programs that respect and reflect cultural diversity.
- Accurately evaluating client needs, referring them to Social Workers or agency staff, collaborating with internal and external teams to resolve issues.
- Providing resources to help children and young people under the Guardianship of the Minister to build strong, healthy identities.
- Collaborating with government, non-government, and community organisations to support families and coordinate events for children and young people.

**To be successful, you will have**:

- Strong communication with ability to engage with people from various professional backgrounds, working collaboratively to deliver quality services.
- Expertise in clarifying complex situations, remaining impartial, and using negotiation and persuasion to resolve conflicts and find solutions.
- Proficiency in developing connections with community and support services, and guiding clients to appropriate resources.
- Experience in taking initiative, making sound decisions independently, and going above and beyond to achieve goals.
- Knowledge of child development, parenting strategies, life skills, household management and issues affecting families, including cultural diversity, substance use, and mental health.

If you are looking for a role where you can use your knowledge to make a meaningful difference in the lives of children, young people, and families, then we encourage you to apply.

**About the Business**

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

**There are many benefits to working with DCP, including**:

- Leave loading and salary packaging opportunities.
- Paid parental and partner leave.
- Employee Assistance Program (confidential counselling for you and your family).
- Free annual flu vaccination for staff.
- Access to Fitness Passport (a discounted workplace health and fitness program available to DCP staff and their families).

**Essential Qualifications**:
A current Australian driver’s licence (P2 or above) and a willingness to drive is essential.

To find out more about this role, including the **key selection criteria** and **special conditions**, please click on the attached role description.

To **apply** for this role, please click the 'apply' button to be re-directed to the DCP Career Portal.

**Applications close**: 25/08/2025 11:00 PM

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