Member Engagement Consultant

1 day ago


South Toowoomba, Australia RACQ Full time

**Member Engagement Consultant**
**(**
**Job Number**:
**23000186**
**)**

**Description**

**Member Engagement Consultant - Clifford Gardens**

RACQ Clifford Gardens is looking for a fun, energetic and customer service superstar to join our team as the relief Member Engagement Consultant. We will provide a comprehensive and tailored training programme to set you up for success. You will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
- Rate of pay at commencement is $32.35 Super + Penalty Rates + Weekly Relief Allowance
- 10-Month Fixed Term Contract
- Free Roadside Assistance and access to amazing RACQ benefits and discounts.

**About you**:
Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.

You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude Strong written, verbal, and communication skills.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you;**
- Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 100,000+ online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

**Work Locations**

Toowoomba Clifford Gardens Clifford Gardens Shopping Centre Corner James Street & Anzac Avenue South Toowoomba 4350



  • South Toowoomba, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **2200016W** **)** **Description** **Member Engagement Consultant Toowoomba Clifford Gardens** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team at RACQ Toowoomba Clifford Gardens. Engage with...

  • Member Concierge

    5 days ago


    South Toowoomba, Australia RACQ Full time

    **Member Concierge** **(** **Job Number**: **230000FT** **)** **Description** Member Concierge - Clifford Gardens **About the role** We are seeking highly motivated, reliable, positive customer service professionals with skills and experience to join our Member and Community Retail Stores. The purpose of this role is to create exceptional customer...

  • Member Concierge

    3 days ago


    South Toowoomba, Australia RACQ Full time

    **Member Concierge** **(** **Job Number**: **220001FF** **)** **Description** **Member Concierge Toowoomba** - Full time permanent role - Ongoing training provided and mentoring - Position commencing early November **About the role** We are seeking highly motivated, reliable, positive customer service professionals with skills and experience to join our...

  • Retail Team Member

    5 days ago


    South Toowoomba, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Toowoomba Sth (Queensland)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want...

  • Member Consultant

    1 week ago


    Brindabella, New South Wales, Australia Defence Bank Full time $60,000 - $90,000 per year

    About us.A unique life requires a unique bank.Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.The bank provides financial products and services to the Australian Defence Force and...


  • Toowoomba, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Toowoomba, Australia Integrity Ag Full time

    If you want to be a part of a company with real-world exposure and opportunities to impact agri-environmental sustainability, read on! - The role will suit a graduate or consultant with some experience. - We have offices in Toowoomba and Melbourne. - The salary rate is negotiable, commensurate with your qualifications, experience and/or product...


  • Toowoomba, Queensland, Australia Integrity Ag Pty Ltd Full time $90,000 - $120,000 per year

    The role will suit a graduate or consultant with some experience.We have offices in Toowoomba and Melbourne.The salary rate is negotiable, commensurate with your qualifications, experience and/or product delivery.Why join Integrity Ag?At Integrity Ag, our focus is meeting the real-world needs of agricultural and allied industries by providing quality,...


  • Toowoomba, Queensland, Australia Strive Occupational Rehabilitation Full time $104,000 - $130,878 per year

    Rehabilitation Consultant – OT – Ipswich/Lockyer Valley/ToowoombaThe Organisation: Strive Occupational Rehabilitation (ARPA Accredited)We've been helping people rebuild lives and reconnect to work through health and wellbeing outcomes since 2005. We believe that people are the centre of every organisation, and when people feel connected at work, they...


  • Toowoomba, Queensland, Australia Ken Mills Toyota Full time $60,000 - $120,000 per year

    Do you produce your best work when dealing with customers? Do you like to work in a fast paced, professional and enjoyable environment? Are you driven to succeed?Due to exceptional recent growth, we are currently recruiting for a Vehicle Sales Consultant at our Kingaroy Dealership. Our Vehicle Sales Consultants are integral to the success of our business...