Reception Services

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
JLL has an exciting new opportunity for an energetic and bright customer-service focused Trainee Receptionist working onsite for one of our Government clients

In addition to the skills learnt as a reception person the trainee will be put through a Certificate III in Business. The Certificate III in Business has been developed and tailored for people commencing as Administration assistants or are looking to build on their emerging Administration skills. This course will provide participants with the foundational skills required to work in an administrative support role with limited supervision. The Certificate III in Business is course will give you the knowledge, skills and confidence to work effectively as an administration team.

You will be responsible for forging a lasting, open and collaborative relationship with visitors and clients through the delivery of a superior and engaging workplace experience.

Key responsibilities;
Provide superior customer service to meet on-site client’s expectations.
Ensure that reception areas, including desk and seating areas are tidy and presentable.
Meet and greet clients promptly and contact appropriate staff member via phone to advise of guest’s arrival.
Manage visitor management system, calendar and switchboard directory
Issue visitor passes including entering into the system when required and handling any relevant paperwork
Recording of all mail
Build and develop effective client/stakeholder relationships across multiple levels of the organisation
Ensure any faults or defects are noted and reported to facilities team to ensure an outstanding client experience is maintained
Provide assistance to the greater reception/conference services team as required

To be successful, you will have exceptional customer service skills and sound IT skills.This is a perfect role for someone coming from hospitality, retail, event management or who is already within the real estate industry.

You will be willing to learn and have a ‘can do’ attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build good relationships with stakeholders of all levels. Negative Vetting 1 would be preferred. This is an outstanding opportunity to work in a corporate environment and sharpen your professional skills

You must be an Australian Citizen.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where JLL can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empower