Executive Manager

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Queensland Fire and Rescue Service, Rural Fire Service Queensland and also supports other volunteer groups providing emergency response to Queenslanders.

Purpose of role

The Public Information and Warnings unit provides strategic and operational response oversight of the public information capability to ensure operational planning and readiness at the state, regional and local levels. The team works in conjunction with other teams across the department and external stakeholders, responsible for elements of public information to ensure Queensland communities receive timely, accurate and relevant information during incidents and disasters to ensure the safety of the community and effective incident management.

Reporting to the Director, State Operations, you will be responsible for the strategic planning and management of the public information function on behalf of the department. You will be required to lead and manage a team of officers responsible for the strategic and operational planning, quality assurance, development of systems, tools and processes, and implementation and delivery of training, including timely incident-based information to help communities make informed decisions, take protective action and reduce potential impacts and consequences of a hazard.

Key requirements

Highly desirable requirements
- Minimum C Class Driver's Licence (non-restricted).
- Experience and/or qualifications in communications roles within a complex and challenging environment.

Special requirements
- Participate in a 24 hour on-call roster and travel intrastate or interstate, as necessary.
- Deployment at short notice in response to QFES operations during major incidents, emergencies and disasters if required.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Lead and manage the public information function including personnel, process and technology through implementation of continuous improvement philosophies and quality assurance in a complex and rapidly changing environment.
- Lead and manage the development and review of policies and procedures, and provide technical input into training development and implementation to ensure a consistent approach to deliver information and services.
- Contribute to national and international emergency and communication sector research and development relating to information and warnings.
- Provide strategic input and advice into the ongoing development of the broader incident management function to ensure alignment with the evolution of contemporary incident management approaches.
- Prepare and review complex communication content, briefs, reports, submissions and correspondence, relating to information and warnings in accordance with departmental requirements.
- Develop and maintain effective working relationships with key internal and external stakeholders to contribute to effective incident management and public information.
- Represent QFES on relevant internal and external committees and working groups at the national, state and departmental level in support of effective public information and warnings.
- Develop human and other resources to ensure effective and efficient delivery of critical public information during a range of incidents, emergencies and disasters, including community warnings.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Program Leader (leading teams and/or projects)

Vision
- Leads strategically
- Leads change in complex environments

Results
- Develops and mobilises talent
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

- Respect
- Integrity
- Trust
- Courage
- LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.