Patient Accounts Officer

1 week ago

Canberra, Australia ACT Health Full time

**Description**

**Employment Type**:Full Time, Temporary 12 Month Contract with the possibility of extension and/or permanency
**Classification**: Administrative Service Officer Level 4 (PN 68877, 02944, 02950, 20130 & 68109)
**Salary**:$84,901 - $91,501 (Plus 12% Super)
**Location**:Village Creek, Kambah
**Section**:Patient Accounts
**Closing Date**:**26th August 2025

**What can we offer you**:

- Competitive pay rates and excellent working conditions.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- Access to Employee Assistance Program.
- Access to discounted gym membership.

**About the Role**:
This position delivers high-level support to the Patient Accounts team by undertaking both billing and debt recovery activities such as providing financial management and reporting, as well as customer focused communication with the ability to work independently and as part of a team, resolving debt owed to the Canberra Health Services (CHS) Directorate.

The successful applicant will need to be able to investigate, confirm and enter data related to demographics and invoicing with a high level of accuracy, engage in activities related to the raising and issuing of invoices and communicate with internal and external stakeholders while adhering to the relevant privacy laws and ACCC guidelines. This role also involves managing financial transactions, preparing reports, conducting financial reviews, producing and analysing debt related reports, investigating issues, making appropriate recommendations for payment plans or financial hardship issues and drafting briefs for items for write off.

Applicants will need to be enthusiastic and have excellent interpersonal skills, have a strong willingness to learn and understand billing in a public health environment, and use hospital-based IT systems such as Digital Health Record (DHR) and Power Billing and Revenue Collection (PBRC).

**For more information regarding the position duties click here for the**_Position Description._**
- Undergo a pre-employment National Police Check.

**To Apply**:
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

**Our**Vision**: creating exceptional health care together
**Our** **Role**: to be a health service that is trusted by our community
**Our**Values**: Reliable, Progressive, Respectful and Kind
- The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics._

LI-DNI

**Job**: General/Administrative

**Salary Range**: 84,901.00 - 91,501.00

**Closing Date**: 26/Aug/2025, 8:59:00 AM

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