Relationship Manager
2 weeks ago
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.
**About The Role**
As a Relationship Manager, you’ll be the driving force behind nurturing and growing Flare’s high-value customer relationships. You’ll proactively engage with customers to build trust, foster long-term partnerships, and ensure their success.
A key part of your role is educating employees about valuable benefits, including novated leasing. Whether through webinars, presentations, on-site visits, expos, or other engaging events, you’ll make complex topics simple and accessible.
You’ll also play a critical role in meeting individual and team targets while ensuring customer satisfaction remains at the heart of everything you do.
**What Will Keep You Busy...**
- Collaborate with the B2B Sales Team and employers to craft and complete effective go-to-market strategies.
- Manage key accounts to drive customer advocacy, growth, and satisfaction.
- Partner with Relationship Management, Marketing, and Product teams to ensure product adoption and lead generation through various employee activities.
- Achieve targets for important metrics consistently, ensuring alignment with policies and legislation.
- Contribute to a positive team culture by embracing feedback, demonstrating values, and actively participating in meetings and events.
- Identify and share process improvement opportunities with internal collaborators.
**What we'd love to see from you...**
- Experience in SaaS Account Management or Employee Benefits related sales and relationship roles
- Strong sales, presentation, and communication skills with the ability to build rapport and engage diverse audiences
- Proven ability to manage sales pipelines and handle high volumes of lead inquiries effectively
- Resilient, adaptable, and passionate about selling in a fast-paced, dynamic environment
- Competent with Microsoft Office tools and skilled in working within collaborative sales teams
- Tertiary qualifications are a bonus but not essential
**Our Culture & Benefits**
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.
\uD83C\uDFAF Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team
\uD83C\uDFAF Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
\uD83C\uDFAF Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
\uD83C\uDFAF A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
\uD83C\uDFAF Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
\uD83C\uDFAF Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
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