Field Service Technician

We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists.

ABOUT THE ROLE

Are you looking for a change? If you enjoy a new challenge, where working autonomously is key and at the same time have a supportive team close by when needed, then Nielsen TAM has an opening for a Field Service Technician to help run part of the TV ratings market in Sydney.

Nielsen TAM is the official Television Ratings company in Australia and we are passionate about improving our clients' understanding of what their consumers watch on television.

**ROLE RESPONSIBILITIES**:

- Installing and maintaining proprietary TV rating equipment
- Job scheduling
- Administration duties including accurate data entry
- Stock control

**QUALIFICATIONS & SKILLS**:

- Work autonomously.
- Be trustworthy, reliable and a team player
- Provide exceptional customer service.
- Time management skills and the ability to prioritise jobs.
- Accurate data entry skills.
- Have excellent interpersonal and verbal communication skills
- General knowledge of Audio-Visual equipment
- Computer literate and have a strong passion for technology.
- A basic understanding of LAN.
- Open to a dynamic business landscape with a positive attitude.
- Hold a current and valid Australian drivers licence.
- Preferably citizens of Australia or PR, otherwise potential applicants must have proof of right to work in Australia.

Company car

Company mobile phone.

You will also be provided with extensive training in the equipment used on a daily basis and a company laptop which is only to be used for business purposes.

**WHY WORK FOR NIELSEN?**

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

**Nielsen promotes work life balance **by offering Flexible (Smart) working, a day off for your Birthday, a ‘No leave No life’ policy which rewards you with bonus annual leave days per year, volunteering leave, and paid parental leave for both carers.

**Be a Learn-It-All. **Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources via online platforms.

**Your wellbeing is our priority. **We partner with Spring Health for our EAP offering counseling and support for our staff and their family. In addition we focus on holistic wellness with dedicated activities on physical, mental and financial wellbeing.

**Commitment to diversity and inclusion. **Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce. All employees have an opportunity to contribute to the causes they are most passionate about via our Business Resource Groups.

ABOUT NIELSEN

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and act. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, inquisitive colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

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