Account Manager

1 week ago

Melbourne, Australia Maddocks Full time

Maddocks is committed to making a difference for our clients, our people and the communities in which we operate.

**About the role**

We are currently seeking an Account Manager to work in ML&C Collections, a specialist debt recovery team. ML&C Collections provides end-to-end revenue recovery and management services. We have both a contract and permanent role available. Reporting to the Recoveries and Development Manager, you will be responsible for Ensuring the timely processing of court documents and proactively engaging with clients to report on outstanding matters and obtain further instruction.

You will also be responsible for monitoring and collecting outstanding payments from debtors in order to successfully discharge the debt to the clients.

**About you**

This role would be suited to someone with the following skills and experience:

- 1-2 years Mercantile experience in a fast-paced debt collection environment
- Committed to setting high standards, and ensuring a high level of service delivery
- Ability to deal with challenging and highly pressured situations and to handle a heavy workload
- Excellent interpersonal skills, the ability to quickly develop rapport and establish relationships internally and externally, and will display maturity and professionalism at all times.
- Maintaining accurate and up to date records of all action taken including, phone calls and correspondence issued within the collections system
- Working knowledge and understanding of Magistrates' Court rules (preferred but not essential).

In turn you will work in a collaborative and supportive team where you can progress your career.

**About us**

We are a proudly independent Australian law firm that works closely with corporations, businesses and governments throughout Australia and internationally. We have a particular focus on the built environment, education, government, healthcare and technology sectors. Our commitment to our clients and their goals is matched by our commitment to our people and their career goals.

**What makes us unique**

We look for diversity of experience and background and then provide the tools for career success. We will provide you with targeted training and development programs so that you can achieve your career goals.

We are proud leaders of the legal profession when it comes to promoting a diverse workforce. We have been an Employer of Choice for Gender Equality by the Workforce Gender Equality Agency every year since 2004. We promote diversity internally through our Maddocks Women and Maddocks Pride groups and we are committed to sustainability through our membership of the Australian Legal Sector Alliance (AusLSA). We also have a thriving pro bono practice, which in FY20 completed more than 10,700 hours of pro bono work for a wide range of community organisations and individuals.

**Interested?

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