Employment Case Officer

**Description**:
**Employment Case Officer**

**Disability Employment Services**

**Toronto**

**Full Time**

**Benefits**
- Join an employer with a maximum 5-star rating in the DES star rating results
- Access to generous FBT exemptions and meal entertainment benefits
- Work for a small organisation with a strong alignment to their values & inclusive culture
- Ongoing training and career development opportunities

**About Us**

For over 30 years, Castle has helped more people with disabilities, mental health conditions, chronic illnesses and injuries find work, connection with their community and live meaningful lives than any other organisation in the Newcastle, Hunter, and Central Coast regions.

Castle’s group of highly passionate people, provide support to people to empower and facilitate them to achieve social and economic participation through capacity building, social connection, training, education and employment in collaboration with community referral partners.

We believe in ‘opening a world of possibilities’ through the power of diversity, the responsibility of inclusion and the value of employment.

We believe that everybody has an opportunity to contribute to society. Our team, referral partners, clients, employers and you as an individual will be supporting our clients to achieve their goals and help change their lives

**About the Opportunity**

We are looking for an Employment Case officer. This position will be based at our Toronto office. The Employment Case Officer will provide direct support services to our clients, referred to as participants at Castle, to improve their work readiness. This may include working alongside the participant to assess training, upskilling, conducting barrier management and assisting with placement support.

This position is a Full-Time position primarily based at our Toronto office, however you may be required to work out of any of our locations from time to time.

**Desirable Criteria**
- Certificate IV in Disability Services or Mental Health or Community Services or equivalent knowledge and at least 3 years of experience
- Experience or understanding of employment services and working knowledge of strategies to address barriers to employment
- Adaptable communication skills and ability to resolve conflicts
- Personal integrity, professionalism and ability to display empathy towards people living with disabilities
- Ability to contribute to building positive working relationships with stakeholders
- Case management experience within employment, community or rehabilitation services (highly desirable)

**Essential Criteria**
- NDIS Worker Check (or willingness to obtain)
- Working With Children Check (or willingness to obtain)
- Current unrestricted driver licence
- Fully vaccinated against COVID-19 as per NSW health orders

**Application**

We look forward to hearing from you.
- Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance._

**Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands - past, present and emerging.**

**Role Type**:

- In-house - Permanent - Full-time - Associate

**Company Overview**:

- For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.