Customer Service Officer

6 days ago


Capalaba, Australia Neumann Steel Full time

Exciting development and career pathway progression opportunity
- High-level administration & communication skills
- You must be a people person to succeed in this role

**Why work for Neumann Steel?**
You would be working for one of the most reputable family owned and operated manufacturing companies first established on the Gold Coast over 50 years ago. We specialise in reinforcing steel and plastic bar chair products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.

With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.

**Quick overview of the role**

**What you will be doing?**
- Processing quotes, customer orders and handling enquiries about products and services
- Ensure sales orders are entered and processed in a timely manner
- Compiling and maintaining customer folders/files, complete compliance forms, checklists and reporting
- Creating delivery dockets to assist Transport
- Raising and investigating credit requests
- Processing invoices and purchase orders to comply with Accounts Payable
- Resolve customer complaints
- Attend team meetings
- General administration tasks for the branch
- Previous experience in customer service/administration/sales
- Excellent communication skills and attention to detail
- High level of personal presentation
- Previous experience in the manufacturing or construction industry
- Certificate in Business Administration or similar qualifications highly advantageous

**What’s in it for you**
- Free parking onsite
- Comprehensive onboarding training through a 'buddy' system
- Ongoing training and career opportunities internally & externally
- Free lunch on Friday’s
- Workplace benefits with everyday savings on food, fuel, retailer brands
- Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program

**How do you apply?**
Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we’d like to hear from you.



  • Capalaba, Australia TRIDENT SERVICES AUSTRALIA Full time

    **Customer Service Operative - Part Time** We are currently seeking enthusiastic and reliable Customer Service team members to join us at **Capalaba Central**. Whether you're starting out or building on existing experience, you'll receive full on-the-job training and work in a flexible, team-focused environment. **Key Responsibilities**: - Provide friendly...


  • Capalaba, Australia Great Southern Bank Full time

    **More about the role** Our Customer Service Specialist (Personal Lender) role is pivotal to supporting our purpose. Based in Capalaba branch you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You'll be challenging yourself every day to deliver sales and lending results and...


  • Capalaba, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...


  • Capalaba, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...


  • Capalaba, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our** Customer Service Specialist **role is pivotal to supporting our purpose. Based in our **Capalaba**...


  • Capalaba, Australia Roar Marketing Concepts - Who Who Carpet Cleaning and Pest Management Full time

    **Who Who Carpet Cleaning and Pest Management** We are looking to expand our team! Must be reliable, with a pleasant phone manner. The ability to prioritise and multi-task duties. You will have excellent customer service skills and proven administration experience. Working hours: Monday to Friday 9 am to 5:30 pm **Roles and Responsibilities**: -...


  • Capalaba, Queensland, Australia GSB Full time $60,000 - $90,000 per year

    As our highly valued Customer Service Specialist based in Capalaba your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.  This is a full-time position.You'll make an impact by:  Helping customer meet their financial goals through our great value savings, insurance...


  • Capalaba, Australia Tea-cup Cottage Full time

    **Position Overview** - Are you a fun and energetic Services Officer?_ - Are you ready to be part of a talented team of Disability support workers?_ - Are you dedicated to making a difference in the Disability Sector?_ - Are you ready to join our diverse and welcoming team?_ - _Where everyone works diligently to be a part of the solution!_ - _Where work /...


  • Capalaba QLD, Australia TRIDENT SERVICES AUSTRALIA Full time $40,000 - $60,000 per year

    Customer Service Operative - Part Time We are currently seeking enthusiastic and reliable Customer Service team members to join us at Capalaba Central. Whether you're starting out or building on existing experience, you'll receive full on-the-job training and work in a flexible, team-focused environment. Key Responsibilities:Provide friendly and efficient...


  • Capalaba, Australia Capalaba tobacconist Full time

    Having a can do attitude towards the required job specifications Being a very reliable and smart working person Friendly attitude and a positive outlook towards other team members **Job Type**: Part-time Part-time hours: 36 per week Supplemental pay types: - Performance bonus Ability to commute/relocate: - Capalaba, QLD 4157: Reliably commute or...