Store Manager

3 days ago

Surry Hills, Australia DMG Fine Wine Full time

Boutique and organic - Flesh And Blood (FAB) - it's the commitment of artisan makers and the bonds created by families making wines, generation after generation. Wine is their life blood. Each and every product you'll find here are 100% certified organic and/or biodynamic.

The wines and spirits we select at FAB are made by producers with conscious farming efforts, working sustainably, organically and/or biodynamically to present wine as nature intended. They are made with as little technological intervention as possible and without pesticides and herbicides; to make good wines with a minimum impact on the earth.

We are opening a boutique, organic retail wine store in the heart of Surry Hills. We are looking for a Retail Liquor Store Manager who shares our passion for organic wines, storytelling and exceptional customer service.

**The role**:

- Lead and manage store operations and engage with customers to ensure excellence in customer service and store standards.
- Online order fulfilment and customer service.
- Promote the brand image and showcase FAB’s range of products
- Conduct in-store tastings and other promotional activities
- Maintain store presentation to the highest level
- Educate Australian customers about organic wines and the benefits
- Stock control, managing inventory and supplier relationships, including coordinating special orders for customers
- Ensure compliance with all legal and company regulations regarding alcohol sales
- Participate in exciting industry-related activities such as wine events and supplier education programs

**Ideally, you**:

- Possess at least 2 years of experience in managing a retail liquor store
- Thrive in working independently, delivering superior customer service and enjoy interacting with people
- Be well-presented and comfortable guiding tastings with customers
- Exhibit outstanding leadership and management skills
- Have strong knowledge and a keen interest in organic wines and a willingness to continuously learn
- Demonstrate a strong work ethic, reliability, and honesty
- Ability to work full-time hours on a flexible roster including some late nights and weekends
- Have a valid RSA or willingness to acquire one
- Full time working rights and availability
- Be passionate, self-motivated and results driven
- WSET Level 3 or equivalent is highly desirable

If you are ready to join a premium wine & spirits company and grow your career, please apply

Please be aware a police check will be completed as part of the recruitment process as you will be appointed as the licensee of the venue.

Pay: $60,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance
- Referral program

Application Question(s):

- Do you now or in the future require sponsorship to work full time with no restrictiosn in Australia?
- Do you have WSET level 3 or wine knowledge that is equivelant?

**Experience**:

- Store management: 2 years (preferred)

Work Location: In person

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