Practice Manager

3 days ago

Plympton, Australia Family Health on Highway Full time

Position Purpose

Main tasks
- The post holder is responsible for managing the practice’s staff and budgets, resolving patient complaints, recruitment, developing the practice’s business strategy and making sure that the business runs efficiently and smoothly.
- Core objectives include:

- Development and maintenance of appropriate human resource systems, including staff files and necessary documentation and familiarity with current awards

*
- Recruiting, induction and training of new staff.
- Supervising staff to ensure high performance and continuing professional development
- Reviewing and improving practice systems to ensure the smooth and efficient functioning of the practice, high quality service and continuous improvement
- Dealing with accounts and budgets, managing payroll and making sure the practice meets its financial targets
- Ensure the business is compliant with all statutory and regulatory obligations, including industrial and employment law, Medicare, OHS requirements, privacy obligations and taxation responsibilities
- Managing the reception and appointment system
- Managing manual and computerised medical records systems
- Controlling stock including practice equipment, stationery and any medical supplies as required
- Organising the practice premises cleaning, maintenance and security
- Developing and reviewing employment contracts, job descriptions and performance appraisals
- Maintaining strict patient confidentiality
- Actively taking steps to recruit doctors and Allied Health
- Actively managing social media accounts

Other Areas of Responsibility
- Managing and delegating tasks
- Conflict resolution
- Contributing to and leading the team
- Attending and participating in practice meetings

Other Duties
- Fulfil other duties as required by management and other departmental personnel as requested/required

Experience

Required Competencies
- **Customer service focused**:committed to providing exceptional customer service across all channels - written, phone and face to face
- **Communication**:the ability to communicate clearly and concisely**, **varying communication style depending upon the audience
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally
- **Energy, commitment and drive**:dedication to the role; willingness to show flexibility when required; enthusiasm for the role and company development
- Teamwork: willingness to assist and support others as required and get on with team members
- Relationship-orientation: be able to build rapport and trust with others to forge meaningful business relationships
- Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties in an efficient and timely manner

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $40.00 - $55.00 per hour

Expected hours: 24 - 40 per week

**Experience**:

- Medical practice management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Plympton, SA 5038 (required)

Ability to Relocate:

- Plympton, SA 5038: Relocate before starting work (required)

Work Location: In person

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