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Floral Shop Manager

3 weeks ago

Balaclava, Australia Sherry Consultant Services Full time

**Responsibilities**:

- Oversee Daily Operations: Manage the day-to-day activities of the shop, ensuring everything runs smoothly.
- Staff Management: Hire, train, and supervise staff, including florists and sales associates.
- Inventory Management: Order and maintain inventory of flowers, plants, and other supplies.
- Customer Service: Consult with customers to understand their needs and preferences, handle complaints, and ensure high levels of customer satisfaction.
- Floral Design: Create and design floral arrangements for various occasions such as weddings, funerals, and holidays.
- Financial Management: Create and maintain budgets and financial reports.
- Marketing: Develop marketing strategies and promotional campaigns to attract more customers.
- Shop Maintenance: Ensure the shop is clean, organized, and adheres to health and safety regulations.
- Trend Awareness: Stay updated on the latest trends in floral design and product availability.