State Manager

**Come join the team that was voted Australia’s Top Premium Restaurant Brand and the number 1 Franchise of the year in Australia**

**About Us**

At Mad Mex only the freshest ingredients are used in our recipes that are so simple you can make them at home to make Australia’s best Baja-style burritos.

Mad Mex is all about people and we are committed to building great teams by providing ongoing training to support each individual’s journey to achieve their goals while delivering a great experience for our Amigos. We live our values of Authentic, Connected, Cheeky, and Healthy & Own It every day by having fun and creating an epic culture.

**About You**

The purpose of this role is to coach, support and grow the Mad Mex network of Restaurants. Success in this role lies in partnering with Franchise Partners (and Business Managers) to develop and execute sales, profit, operational standards, OH&S standards, OER standards, and local area marketing strategies. A strong focus on coaching staff and developing and building strong relationships with Franchise Partners and Business Managers will be paramount to your success.

The Senior ROM will ensure that Mad Mex is achieving financial, strategic, and expansion goals whilst driving a culture of high performance and team cohesiveness.

This position will also assist the General Manager of Operations, and other departments, with the completion of projects and other duties as required.
- A proven track record of strong people management & leadership skills across a complex business network.
- Solid stakeholder engagement ability and a clear understanding of how to professionally influence business decisions and outcomes.
- Demonstrated ability to operate at an operational hands-on level and the ability to translate this into improving Restaurant performance
- Solid communication skills
- Demonstrated experience in execution, project mgmt, strategy, planning, and development.
- Strong organisational skills with the capacity to successfully manage competing priorities, maintain attention to detail, and meet deadlines
- Capacity to work independently with mínimal direction and collaboratively in a team environment.
- A comprehensive understanding of Microsoft Office Programs such as Word, Excel, Outlook, and PowerPoint
- Demonstrated high-level skills in dealing confidently and courteously with key stakeholders (both internally & externally)
- A current driver’s licence
- Ability to travel intrastate and interstate as required
- Ability to work and is contactable at various hours to suit the business needs
- Minimum of 5 years experience in a similar role within the QSR or Hospitality/Retail industry
- A graduate degree in a relevant business discipline would be advantageous

**Intrastate and Interstate travel is a requirement of this role.**

**Why work at Mad Mex?**
- Aside from your salary, you will also receive a company laptop, mobile phone reimbursement, and complimentary meals when working one shift
- You will also be eligible for our bonus program.
- We are growing With HUGE expansion goals (Think of the development opportunities)
- As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental Leave Program (up to 6 weeks of paid leave for a primary career at full pay)
- As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform where you can get great discounts at a variety of locations including Woolies, Iconic, Sephora, JBHIFI just to name a few
- Complimentary access to our Employee Assistance Program - confidential counseling, for when you just need someone to talk to
- We offer ongoing training and development to help you achieve your goals.
- Attend our annual off-site 3-day conference to set the tone for the year ahead
- Quarterly National Business Meetings for team connection and knowledge sharing
- Have your voice on our employee feedback platform (most companies have this for customers, we have it for our Mad Mex Familia)
- Grow and develop through exposure to experienced industry leaders
- We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities
- Party and join in on fun team bonding exercises