Corporate Concierge

2 weeks ago

Melbourne City Centre, Australia Superior People Recruitment Full time

Our client is a provider of unique premium workspaces, business lounges, meeting rooms and events spaces, now seeking a Corporate Concierge, who will be responsible for creating memorable and impactful experiences for members.

**MAIN RESPONSIBILITIES**:

- Welcome members upon entrance
- Cultivate relationships for long term and/or repeat bookings
- Act as the point of reference for members who need assistance or information and attend to

their wishes and requirements
- Arrange events, excursions, transportation etc. upon request from members
- Answer the phone, take and distribute messages or mail and redirect calls
- Conduct tours of prospective members or liaise with colleagues at other locations to conduct

tours when required
- Assist in other ad hoc administration duties, as required
- Report site maintenance issues and facilitate their resolution, as required

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job.
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 kilos of office product, supplies, furniture and so on
- The ability to bend, squat and climb stairs
- The ability to stand for long hours as required

SKILLS, KNOWLEDGE & EXPERIENCE:

- Proven experience as concierge; experience in customer service or relevant role is an advantage
- RSA License
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills - verbal and written
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- An outgoing personality which makes people feel welcomed and part of a cohesive, inclusive group
- Excellent time management skills, with an ability to work autonomously in a busy environment
- Outstanding customer service skills, ideally with experience in co-working, hotel/hospitality or retail
- Knowledge of Microsoft Office packages - especially Word, Excel and PowerPoint

PERSONAL ATTRIBUTES:

- Top corporate presentation and grooming
- Honest and reliable in work practices
- Trustworthy
- Business friendly and shows professional approach
- First Aid Certificate

Full Time; 8:30-5:30 Mon-Fri

Clean Police Cheeck will also be requried.

Minimum 2 vaccinations against Covid is essential to be considered for this position.

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