Customer Service Officer

2 weeks ago

Adelaide, Australia mlcoa Full time

**Company Description**
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession.

We are seeking a casual enthusiastic and driven Customer Services Officer with prior experience in customer service.

Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.
**Job Description** Responsibilities will include but are not limited to**:

- Undertaking key reception duties
- Liaising with medical specialists, customers and patients about appointments
- Scheduling of appointments
- Maintaining busy inboxes, with queries, appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers, or prospective customers
- Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

**Qualifications** To be considered for this role you will have**:

- Demonstrated the ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is enthusiastic, friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is a must
- Computer literacy, with proficiency in Microsoft Office (Word/Excel)

mlcoa offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.
**Additional Information**

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Randstad Australia Full time

    Customer Service Officer - Waterworld Aquatic Centre Join to apply for the Customer Service Officer - Waterworld Aquatic Centre role at Randstad Australia Continue with Google Continue with Google Customer Service Officer - Waterworld Aquatic Centre3 days ago Be among the first 25 applicants Join to apply for the Customer Service Officer - Waterworld Aquatic...

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Randstad Australia Full time

    Customer Service Officer - Waterworld Aquatic CentreJoin to apply for the Customer Service Officer - Waterworld Aquatic Centre role at Randstad AustraliaContinue with Google Continue with GoogleCustomer Service Officer - Waterworld Aquatic Centre3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Waterworld Aquatic...

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Flinders University Full time

    Join to apply for the Customer Service Officer role at Flinders University Join to apply for the Customer Service Officer role at Flinders University This range is provided by Flinders University.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$82,657.00/yr - A$91,222.00/yr Fixed Term...

  • Customer Service Officer

    4 weeks ago

    Adelaide, South Australia Flinders University Full time

    Join to apply for the Customer Service Officer role at Flinders UniversityJoin to apply for the Customer Service Officer role at Flinders UniversityThis range is provided by Flinders University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$82,657.00/yr - A$91,222.00/yrFixed Term until...

  • Customer Service Officer

    4 weeks ago

    Adelaide, South Australia Flinders University Full time

    Join to apply for the Customer Service Officer role at Flinders UniversityJoin to apply for the Customer Service Officer role at Flinders UniversityThis range is provided by Flinders University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$82,657.00/yr - A$91,222.00/yrFixed Term until...

  • Customer Service Officer

    4 days ago

    Adelaide, South Australia Reo Group Full time

    Reo Group Adelaide, South Australia, AustraliaCustomer Service OfficerReo Group Adelaide, South Australia, AustraliaDirect message the job poster from Reo GroupSearch Partner SA @ Reo Group | Connecting People to Career OpportunitiesLocation: Adelaide & SurroundsSalary Package: Salary On Application - Highly CompetitiveRole Highlights:Rare opportunity to...

  • Customer Service Officer

    3 weeks ago

    Adelaide, South Australia Haines Medical Australia Full time

    Join to apply for the Customer Service Officer role at Haines Medical Australia3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Haines Medical AustraliaGet AI-powered advice on this job and more exclusive features.Haines Medical is a dynamic and innovative business focusing on specialty products in Infection...

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Haines Medical Australia Full time

    Join to apply for the Customer Service Officer role at Haines Medical Australia3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Haines Medical AustraliaGet AI-powered advice on this job and more exclusive features.Haines Medical is a dynamic and innovative business focusing on specialty products in Infection...

  • Customer Service Officer

    1 day ago

    Adelaide, South Australia Harrison McMillan Pty Ltd Full time

    OverviewJoin to apply for the Customer Service Officer role at Harrison McMillan Pty Ltd.About the CompanyOur client is a forward-thinking organisation committed to providing high-quality services and creating sustainable solutions for its customers. With a focus on excellence, reliability, and innovation, the company prides itself on delivering exceptional...

  • Customer Service Officer

    1 day ago

    Adelaide, South Australia AHPRA (Australian Health Practitioner Regulation Agency) Full time

    OverviewThe Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide...