Retail Customer Service Officer

1 week ago

Moruya, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
**Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Fixed Term Full Time 6 months | 36.75 hours per week
- Monday to Friday 8:45am - 5:06pm
- Adult Pay Rate $26.42 increases to $28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    2 weeks ago

    Moruya, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Moruya, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Representative

    2 weeks ago

    Moruya, Australia IMB Bank Full time

    **Highly reputable and trusted bank**: - **Casual - $36 per hr**: - ** Batemans Bay, Moruya, Narooma** We are looking for a driven and enthusiastic **Customer Service Representative **to join our Batemans Bay, Narooma and Moruya branches. This local job opportunity is an ideal way to get your foot into the door of a community focused bank, where you’re...

  • Casual Administration Officer

    2 weeks ago

    Moruya, Australia Aboriginal Legal Service Full time

    Must identify as Aboriginal/Torres Strait Islander - Increase your take-home pay & reduce tax with our salary packaging. - $51.98 per hour + super (inclusive of casual loading) **Job: 1018265 | Casual | Moruya, NSW** - This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under...

  • Administrative Services Officer

    1 week ago

    Moruya, Australia beBeeAdministrative Full time $69,920 - $73,504

    Job DescriptionA Clinical Support Officer is required to provide administrative and clerical support to the manager and team, ensuring the smooth operation of the service/unit/facility. The role involves providing timely and accurate administrative and transactional services for members of the healthcare team on designated wards/units.

  • Warehouse Officer

    3 days ago

    Moruya, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Support Officer Logistics

    4 weeks ago

    Moruya, Australia Australian Independent Rural Retailers Pty Ltd Full time

    Support Officer Logistics page is loadedSupport Officer LogisticsApply locations Moruya AIRR time type Full time posted on Posted 15 Days Ago job requisition id JR104886About the roleAs our Support Officer Logistics, you'll play a key role in keeping our Moruya Ag, Horse & Pet branch running smoothly. In this varied and hands-on role, you'll be responsible...

  • Administration Officer

    4 weeks ago

    Moruya, Australia NSW Health Full time

    Administration Officer - Surgical Outpatients - Admin Officer Level 3 - Moruya Join to apply for the Administration Officer - Surgical Outpatients - Admin Officer Level 3 - Moruya role at NSW Health Administration Officer - Surgical Outpatients - Admin Officer Level 3 - Moruya3 days ago Be among the first 25 applicants Join to apply for the Administration...

  • Support Officer Logistics

    3 days ago

    Moruya, Australia Elders Full time

    About The RoleAs our Support Officer Logistics, you'll play a key role in keeping our Moruya Ag, Horse & Pet branch running smoothly. In this hands-on role, you'll be responsible for warehousing, stock control and supporting our customers across the full sales process—from processing orders through to dispatch. With strong attention to detail and a...

  • Support Officer Logistics

    3 days ago

    Moruya, Australia Elders Full time

    About The RoleAs our Support Officer Logistics, you'll play a key role in keeping our Moruya Ag, Horse & Pet branch running smoothly. In this hands-on role, you'll be responsible for warehousing, stock control and supporting our customers across the full sales process—from processing orders through to dispatch. With strong attention to detail and a...