Premium Revenue Coordinator

Let's talk about who we are
- The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.
- We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
- Let's talk about diversity, equity and inclusion-
- Let's talk about this role- As a Revenue and Accounts Coordinator, your new role will see you provide support to our Corporate Sales and International Visitors Business Development Teams, through the collection and processing of premium revenue data in addition to providing administrative assistance to our corporate and international clients and policyholders.- Reporting into Premium Revenue Manager - International, this full time opportunity will also see you:- Lead the efficient and accurate invoicing of clients
- Calculate, allocate and reconcile client premiums (including financial changes)
- Manage client accounts including credit control and arrears for policy holders and group invoiced companies
- Prepare reports for the purpose of issuing commission payments
- Liaise with internal/external clients to provide solutions to enquiries, issues and operational processes
- Action and review premium revenue related reports
- Produce and maintain procedural documentation, and ensure customer data is correct
- Collaborate with all stakeholders on improvement of operational processes
- Investigate and analyse policy and commission history- Your Team- We drive value for both our customers and the business by understanding how and why our users use our products. We are a highly collaborative team of high achievers. We love to explore, challenge and have a lot of fun along the way by challenging the status quo and experimenting.- Let's talk about you- Success in this role is based on your high attention to detail and your demonstrated experience in invoicing and arrears management. Your ability to prioritise tasks and work independently allows you to maintain accuracy whilst working to tight deadlines.- More specifically you will have:- Previous experience in finance, accounts payable/receivable or office administration is desirable
- Medium to advanced knowledge of Excel and Microsoft Office suite
- Ability to work autonomously
- Ability to maintain confidentiality
- Excellent communication skills and clearly voice solutions to issues.- Let's talk about working at nib
- Our hybrid working approach means our employees work outside of the office for most of the time with once a week in office.
- Our hubs offer workspaces to connect and collaborate for events, meetings, or activities. To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace. nib's approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.
- Other benefits to support you at work (and play) include:Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
- The opportunity to give back to the community through paid leave for volunteering through nib Foundation
- Support
- _your better health_ - whatever that looks for you - through our nib Well Program and corporate fitness discounts
- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status
- 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employeesThe fine print
- All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
- We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.