Catering Sales Assistant

2 weeks ago

Neutral Bay, Australia V3 HOSPITALITY PTY LTD Full time

**About Pen Catering**

Pen Catering is one of Sydney’s premier corporate caterers, servicing the Sydney metropolitan area with a mission to offer high-quality food and beverages alongside an excellent service. Over the last decade Pen Catering has built an outstanding reputation, significantly growing year-on-year to cement itself as one of Sydney’s premier caterers. Now based in Neutral Bay and operating out of our new commercial kitchen Pen Catering is looking to expand our team and achieve large growth.

**About The Role (Monday to Friday 9am - 6pm)**

The position focuses on consulting clients, advising them on event requirements, order quantities, processing and amending orders, while developing and strengthening new and existing client relationships. As part of the position, you will be the key contact for some of our largest and most valued clients, servicing their needs on a daily basis. You will work closely with the General Manager and Operations Manager to assure that client expectations are consistently exceeded.

**Job tasks and responsibilities**
- Processing and management of over 60 bookings per day
- Assist clients with menu creation, order quantities and event planning
- Ensuring client data is up-to-date and relevant
- Reconnecting with in-active clients on a monthly basis
- Work with the Operations Manager to ensure client needs are communicated to the team
- Reporting directly to senior management

**Successful Applicants**
- Will have a minimum of one year’s experience working in catering and one year’s experience working in a customer service role
- Will be results driven, customer focused and ambitious with a passion for high quality food and customer service
- Must have an excellent phone manner, communication and interpersonal skills that will be used to develop new and strengthen existing client relationships
- Must have strong account management and multitasking skills with the ability to interpret and act on client needs.
- Will work well within a team environment

Essential to this position is the ability to work in a fast-paced environment. You will need to be a great communicator and be able to prioritise your work to meet deadlines.

Our promise to our employees is to always invest in their growth of knowledge and experience so they can continue to move forward and take large steps to the next level.

**Job benefits and perks**

Located in Neutral Bay and operating from our new purpose-built production kitchen, just 10 minutes from Sydney CBD, PEN Catering is focused on rapid growth, in-house staff training and development and solidifying its position as a leading corporate caterer. Pen Catering is focused on providing a comfortable and welcoming working environment.
- Work in one of the largest and most advanced offsite catering kitchens in Sydney
- Easily accessible through public transport (B-Line Transport) and available parking nearby
- Strong focus on internal development and promotion
- Mandatory closure on weekends, Christmas and public holidays
- Work with a large, culturally diverse team

**Salary**: $26.24 - $35.00 per hour

Schedule:

- Fixed shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- NEUTRAL BAY, NSW 2089: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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