Work in Progress

2 weeks ago

Clayton, Australia William Adams Full time

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

Right now, we are seeking a motivated and customer focused **WIP Coordinator **to join our centralised service administration team (called the WIP Room).

**ABOUT THE ROLE**

You will join our experienced and supportive team of WIP Coordinators and will report directly to the WIP Room Supervisor. Your overall objective will be to centralise and manage all aspects of opening and closing of work orders to drive consistency and quality; and to ensure the same look and feel on work orders across all branches.

The key metrics for the WIP Room are reducing “work in progress” (WIP) and “average days to invoice” across all Service Departments (VIC/TAS).

**Your key responsibilities will include**:

- Providing prompt action on day-to-day Branch requests (validating tickets and opening work orders; closing out work orders)
- Reviewing work orders, as soon as status is marked “Job Completed” by a Technician or Branch and identifying/actioning barriers to invoice
- Ensuring consistency and standardising work orders and invoices (same look and feel of the layout)
- Proactive support to improve the “average days to invoice” as per William Adams Strategic Plan
- Striving to maintain or exceed budget expectations

**ABOUT YOU**

You will bring your enthusiasm and energy, along with your previous experience in a similar service administration role. Previous exposure to the Construction, Heavy Machinery, or Mining industries would be an advantage but not essential.

**To be considered for this role you will have the following skills, experience & attributes**:

- Highly developed communication and collaboration skills (interpersonal, written and verbal)
- Ability to work independently but cohesively in a team
- Must have a high attention to detail.
- Excellent organisational skills with the ability to successfully manage fluctuating workloads and prioritise accordingly
- Motivated to complete repetitive procedural tasks
- Strong Microsoft Office skills with the ability and willingness to pick up new systems
- Mechanical aptitude would be an advantage

**THE OFFER**

We will provide you with a competitive salary package, ongoing training and development, a welcoming and supportive team environment, along with various rewards and benefits.

If you are seeking an opportunity in a fast-paced, innovative environment where you can make a difference, we want to hear from you

Our people are the heart and soul of William Adams; we pride ourselves on a progressive, professional, and rewarding environment, which is built on our values:
**Integrity** - The power of honesty
**Excellence** - The power of quality
**Teamwork** - The power of working together
**Commitment** - The power of responsibility
**Sustainability** - The power of endurance

For more information please call Stella on 03 9566 0959.

  • Work in Progress

    1 day ago

    Clayton, Australia William Adams Full time

    With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Right now, we are seeking a motivated and customer focused **WIP Coordinator **to join our centralised...

  • Support Worker Required

    1 week ago

    Clayton, Australia Absolute in Home Care Full time

    You get to choose the days and hours that you want to work. We have regular ongoing work, with regular participant/clients, so you will know when and who you will be working with. Task include: - Personal Care - Assistance with medication - Meal Preparation - Community Access - Companionship - Domestic Assistance Absolute In Home Care is an established...

  • Disability Support Worker

    3 days ago

    Clayton, Australia Reliable In-home Care Full time

    Job Duties include: - Over night inactive shifts - supporting individual participation in social and recreational activities such as going to the footy or the movies - undertaking tasks outside the home such as shopping, visiting friends and family. - personal care - light domestic duties such as meal preparation - manual handling and/or the use of...

  • Service Coordinator

    1 week ago

    Clayton, Australia William Adams Full time

    A very exciting opportunity has become available for a **Service Coordinator** to join our busy Clayton Metro Field Services Team on a fulltime basis. **ABOUT THE ROLE** The objective of the **Service Coordinator** is to coordinate the service and repair of Caterpillar Power Systems products to assist our technicians in providing “front-line” support....

  • Early Childhood Educator

    5 days ago

    Clayton, Australia Montessori Academy Pty Ltd Full time

    12 month contract - Inclusion Support role - Extensive training in Montessori methods provided - Growing childcare company with ample opportunities for career progression **The Company** **The Role** In a Montessori classroom, educators serve as a link between the Prepared Environment and the children. Their role is to observe the children and guide them...

  • Service Coordinator

    3 days ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Leading Hand

    6 days ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have an exciting opportunity for a driven and experienced **Leading Hand** at our **Clayton**...

  • Mechanical Fitter

    6 days ago

    Clayton, Australia TRS Resourcing Full time

    Full-time Permanent position - Immediate Start - Career Progression **Mechanical Fitter** **Cylindrical Grinder/Linisher** TRS Resourcing has been asked to source and screen suitable trade-qualified Mechanical Fitters for our client, who is a specialist in surface technology and heat treatment services- - Fitting of large lathes - Cylindrical grinding -...

  • Commercialisation Associate

    5 days ago

    Clayton, Australia Monash University Full time

    **The Opportunity** Are you interested in turning world-class research into real-world solutions? Monash Innovation is seeking a **Commercialisation Associate - Life Sciences** to help us to translate cutting-edge discoveries into impactful technologies across medicine, pharmaceutical science, therapeutics, and digital health. In this role, you’ll...

  • Regional Manager

    2 weeks ago

    Clayton, Australia The myHomecare Group Full time

    myHomecare Group is the leading Home Care Package provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. We are looking for a Regional Manager with a desire to make a difference to join the Let’s Get Care (LGC) Team. You will be responsible for improving client...