Store Supervisor

3 days ago

Chatswood, Australia Black Star Pastry Full time

Join the Black Star Pastry Family as a Front of House Supervisor
Do you love working in a dynamic, fun, and fast-paced environment? Are you passionate about delivering first class customer experiences and leading a team to success? If so, we have the perfect opportunity for you at Black Star Pastry in Chatswood.

**About the Role**:
As our Front of House Supervisor, you'll play a key role in the leadership team of our Chatswood store, ensuring everything runs smoothly and our customers leave with a smile.

Reporting to the Store Manager, you'll lead by example, training and guiding our fantastic team to deliver the exceptional service we're known for.

**Why You'll Love This Job**:

- ** Competitive Pay**: $71,450 base salary + superannuation
- ** Total Salary Package**: $79,666.75

**Perks of Being Part of Our Team**:

- ** Celebrate Your Birthday**: Enjoy an extra day off and a complimentary 4-portion cake of your choice.
- ** Wellbeing Matters**: One personal leave day for mental health and wellbeing.
- ** Support When You Need It**: Free, confidential counselling and support through an external provider.

**Your Key Responsibilities**:

- Lead and supervise daily front-of-house operations.
- Train and mentor food and beverage attendants, offering feedback and guidance.
- Master our menu to provide excellent recommendations to customers.
- Ensure food quality and presentation meet our high standards.
- Serve all food and beverages professionally and courteously.
- Participate in leadership meetings and workshops.

**What We're Looking For**:

- Previous leadership or supervisory experience in hospitality.
- A true passion for customer experience and high-quality products.
- The ability to connect with customers and provide outstanding service.
- Strong multi-tasking skills.
- Exceptional verbal and written communication skills.

**About Black Star Pastry**:
Since opening our first boutique patisserie in Newtown in 2008, Black Star Pastry has become a beloved Sydney institution. We're famous for our Strawberry Watermelon Cake and have expanded to stores in Rosebery, Sydney’s CBD, Chatswood and our original Newtown home.

At Black Star Pastry, we cultivate a fun and inclusive culture, bringing together a team of highly engaged and collaborative individuals who thrive in a hands-on, fast-paced environment. We love our brand, and we love what we do

If you're excited about being part of an innovative and growing business, doing great things in Sydney, we'd love to hear from you.

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