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Computer Systems Technician
3 weeks ago
We are seeking an IT professional to provide technical support for Personal Computers in an on-site capacity.
- Provide technical assistance for PC hardware, peripherals, and software
- Utilize help desk tools to log, monitor, and close client calls
- Maintain awareness of developments in the information technology industry
- Maintain systems documentation and asset system information
- Liaise with relevant teams to provide first-level technical LAN/WAN support, system backups, and emergency site visits
- Serve as a customer service representative for supported systems, applications, products, and services
- Contribute to knowledge sharing with other team members
- Maintain awareness and knowledge of supported account performance metrics
Key Qualifications:
- Associate or bachelor's degree in IT, computer science, or a related field is preferred
- 1-2 years of technical experience in the industry
- Proficient with the installation and repair of PC and standard office equipment
- Reliable transportation
- Flexible schedule