Delivery Operations Manager

4 weeks ago

Melbourne, Victoria, Australia AGL Full time

Be part of shaping Australia's clean energy future.

At AGL, we're driving innovation and sustainability in the energy sector. As a key member of our Electrification & Innovation (E&I) division, you'll play a crucial role in developing and delivering sustainable, scalable products that encourage customers to decarbonize their lives and transportation.

This role ensures the successful end-to-end delivery of multiple products by optimizing workflows, meeting deadlines, and fostering continuous improvement. As a collaborative leader and Agile champion, you will guide your squad in delivering strategic outcomes.

Key Responsibilities:

  • Optimize workflows to deliver multiple products aligned with business goals, resolve challenges, and prioritize tasks with the Product Lead and Owners.
  • Get hands-on with key tasks to boost squad capacity and ensure all commitments are delivered as planned.
  • Manage stakeholders and third-party providers to streamline work, minimize duplication, and manage dependencies across teams.
  • Identify, address, and escalate risks or obstacles to maintain delivery pace and value alignment across squads and streams.
  • Lead Agile ceremonies, coach squad members on best practices, and foster teamwork and collaboration.
  • Cultivate a culture of ongoing improvement by identifying bottlenecks, facilitating feedback, and driving iterative enhancements.

About You:

  • Proven experience of Agile ways of working (Scrum, Kanban, Agile ceremonies).
  • Strong facilitation, coaching, and mentoring skills with the ability to get the most from people.
  • Experience in setting up and monitoring OKRs and KPIs.
  • Proficiency in Agile management tools (Jira, Trello, etc.) and metrics analysis.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to adapt to changing priorities and navigate complex, dynamic environments.

What We Offer:

  • Flexible working options, including hybrid work.
  • Discounts on energy, telcos, and solar plans.
  • Participation in Energise, our reward and recognition program.
  • Access to 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Participation in diversity and inclusion initiatives.
  • Novated leasing and Electric Vehicle subscriptions.
  • Access to study assistance, AGL's share purchase plan, and insurance deals.

Inclusion at AGL:

We value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more, visit:

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:

Docklands VIC 3008

Job Family Group:

Project Management - Group

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