Supporting Customers at Every Step
2 days ago
We are seeking an exceptional Customer Service Representative to deliver a seamless and tailored customer experience. As the first point of contact, you will play a crucial role in supporting our customers with their banking needs.
About the Role:- You will be responsible for providing excellent customer service, ensuring every interaction is efficient, accurate and personalized.
- You will identify and recommend suitable products and services to meet customer needs, promoting our Smarter Banking options for a simple, easy and secure banking experience.
- A passion for delivering quality customer experiences and building strong relationships.
- A team player with excellent communication and problem-solving skills.
- A customer-centric approach, with a keen eye for detail and an appreciation for diversity and inclusion.
- A diverse and inclusive workplace where everyone feels valued and respected.
- Access to competitive rates and reduced fees on home loans, credit cards and insurances.
- An extensive range of benefits, including discounts on travel, fitness, events and technology.
- Variety of leave benefits, including parental leave, religious leave and volunteer leave.
We encourage applicants from all backgrounds to apply. Full training provided, so no prior banking experience is required.
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