Medical Operations Manager

3 days ago

Ballarat, Victoria, Australia beBeeManager Full time $90,000 - $110,000
Job Description

We are seeking an experienced and highly motivated Medical Operations Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth day-to-day operations of our busy medical practice.

Your primary focus will be on improving patient care and experience by managing practice operations. You will oversee the daily activities of the practice, ensuring efficiency and smooth patient flow. This includes coordinating with medical and administrative staff to ensure exceptional patient care.

In this role, you will also handle patient inquiries, provide support, and ensure a welcoming and empathetic environment for all patients. You will monitor practice performance metrics and implement strategies for improvement, while maintaining compliance with health regulations and ensuring a safe, professional atmosphere.

Key Responsibilities:
  • Manage day-to-day operations of the practice
  • Oversee coordination of medical and administrative staff
  • Handle patient inquiries and provide support
  • Monitor practice performance metrics and implement improvements
  • Maintain compliance with health regulations
Requirements:
  • Previous experience in a medical practice or healthcare setting is essential
  • Excellent communication, multitasking, and organisational abilities
  • Comfortable with medical software, scheduling tools, and office systems
  • Able to think on your feet and handle challenges with a calm, positive attitude
  • Friendly, compassionate, and approachable demeanor
Benefits:
  • Staff discounts across pharmacy, medical, and eyecare services
  • Option to accrue Time in Lieu or paid overtime
  • Work-life balance with options for flexible work hours and the ability to accrue RDOs
  • Learning & Development programs to support your professional growth and career progression

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