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Trucks Parts Specialist

2 months ago

Warwick Farm, New South Wales, Australia Peter Warren Automotive Full time
Job Description

Company Overview:

Peter Warren Automotive Holdings is a leading multi-franchise automotive dealer group in Australia, with a strong presence in South West Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria.

Job Summary:

We are seeking a skilled Trucks Parts Interpreter to join our team at Arundel. As a key member of our team, you will be responsible for providing exceptional customer service, utilizing manufacturer EPC to determine required parts, and working closely with customers to assist with Spare Parts and Accessories enquiries.

Key Responsibilities:

  • Utilize Manufacturer EPC to determine required parts and assist customers with Spare Parts and Accessories enquiries.
  • Liaise with customers to provide accurate and timely information regarding parts availability and pricing.
  • Assist with stock checking and order processing to ensure efficient and accurate delivery of parts.
  • Process customer orders and/or quotes through the DMS system (ERA) and maintain accurate records.
  • Work collaboratively with the team to provide a high level of customer service and maintain a positive working environment.

Requirements:

  • Genuine Trucks parts experience preferred.
  • Exceptional interpersonal and customer service skills.
  • Current manual driver's license.
  • Pentana background in inventory control preferred.
  • Good computer skills and basic knowledge of Microsoft Excel, Word, and Outlook.
  • Previous supervisory experience and team leadership is preferred, however not essential.

What We Offer:

  • An attractive retainer and commission package for the right candidate.
  • Commitment to development and mentoring from your team.
  • Free Titans tickets for home games.
  • Discounted Bupa Private Health Insurance.
  • Employee Assistance Program (EAP).
  • Quarterly and annual awards and recognition for high achievers.
  • Discounted Gym memberships.