Ambassador

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $70,000 - $100,000
Senior Hospitality Ambassador

You will play a pivotal role in delivering exceptional customer service to our valued clients and guests. Our prestigious establishment is located in the heart of Sydney, offering an unparalleled opportunity to foster a strong community culture and elevate the lobby experience.

Main Responsibilities:
  • Welcome guests warmly, setting the tone for a memorable experience
  • Manage the guest-service portal, responding promptly to all inquiries
  • Train and develop new staff members, ensuring seamless integration
  • Serve as the face of the lobby, interacting with visitors, third parties, staff, and clients
  • Provide information and support regarding amenities, transportation, and local attractions within the building's vicinity
  • Assist in promoting the use of communal spaces and amenities
  • Report on lobby operations and service offerings, suggesting process improvements and product ideas
Essential Requirements:
  • Able to work regular hours, Monday to Friday
  • Entitled to participate in a rewards program
  • Benefit from laundered uniforms
  • Enjoy optimal support structure

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